Steeda rocks!

Discussion in 'Steeda' started by spectreman, Oct 2, 2017.

  1. spectreman

    spectreman forum member

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    Over my many years of Mustang ownership, I've made no secret of my admiration for Steeda products & have purchased more than a few items from them.

    There have been a few missteps w/various sales people but the higher ups @ Steeda have always reached out to me to try & make it right.

    Well, I finally decided it was time to do some lowering mods on my '09 GT500. I had long been considering several kits from some of Steeda's competitors but after some final thought and a Steeda sale on some of the items I was going to purchase, I decided to forgo the packaged kits and instead buy the pieces from Steeda, a company whose quality & craftsmanship I trust.

    Late Sunday evening I began the ordering process but forgot I needed the site discount code. I PM'd TJ @ 911p EST and @ 1039p EST, TJ responded w/the code. Did I mention it was Sunday night? That's some pretty dang good service there. Hats off to TJ for his responsiveness! His response saved me almost $20. (Some of your competitors won't even answer the phone or PM's!)

    And today I got a phone call from Steeda to alert me that my package was being shipped today. A phone call! Not an email or text, a real live person who actually wanted to speak w/me & then thanked me for my purchase. There's some more great service.

    Heck, I got half a mind to drive down to Pompano and let them do the dang install.

    2 thumbs up to Steeda!
    Lee
     
  2. tj@steeda

    [email protected] Official Site Vendor

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    We appreciate your feedback & happy to help ... no matter what time!

    When you are ready to bring it down, where happy to help :)

    TJ
     
  3. 86GT351

    86GT351 forum member

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    Good deal.
     
  4. spectreman

    spectreman forum member

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    Lemme add to this a bit more.

    Today, in the mail, I rec'd. a "Thank You" card from Steeda, specifically, Frank Stoddard, the sales associate. That's pure class.

    It appears that Steeda has put to rest the old complaints I had about their customer attention & satisfaction & I'll be buying from them again!
    Lee
     

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