86GT351
forum member
Customer comes in with an 05 Mustang GT that he recently purchased. It is a low mileage vehicle. Around 40K on it. Customer is having an issue filling his gas tank. I checked Warranty History and it shows the vehicle has never been in for any Warranty Work. There is a TSB for a Tank Replacement. Yes it was a known issue. Heck, I had it happen on my Wifes 05. Customer is very upset and called Ford to complain that we will not honor The TSB. He just does not want to hear that a TSB at NO Charge can only be performed during base warranty period. Nice way to start the day! LOL!