I bought a set of MBRP axle backs during last year's
A.M. Black Friday sale.
According to the web site, there were 2 options, an Installer Series and a Pro Series.
The installer series was manufactured from standard grade materials while the Pro series utilized polished stainless steel.
I decided to pay a little more and get the Pro series because I liked the polished stainless steel finish.
They were shipped and received quickly. I ripped into the box and discovered they weren't polished stainless steel. I placed a call and A.M. asked me to ship them back and it was done.
Several days later, a different box was waiting at the door, except it wasn't a different box. It was the exact same box! I recognized the tape I used when I closed up the box at the UPS store.
I called them again and once again they asked me to return the box. It was returned.
A few days later... another box... a different box... a still wrong contents box arrived. It was sent back.
This time I got a call from management. They wanted to know what the problem was and I told them. The manager said he would look into it.
It turned out that MBRP no longer polishes the stainless steel Pro units and hasn't for 5 or 6 years. To this day, the A.M. website still shows the polished finish pictures.