MT82 not normal problems

[Rob72]

05/10. Sitting at Capitol City Ford waiting for the transmission guy to get here. Ugh.....this blows.

I still love this transmission more than any others I've had, but right now I'm pissed at the clutch. Haha!

It was definitely worse this morning. I'm hoping the clutch is still OK, if I have to wait the whole power tour is shot.

Job1. Figures. You maybe the last one out there with this issue left. Glad to see that they squeezed you in right away. Rob

 

[RazorbackMustang]

He just came in to tell me he's going to pull the trans and check the bolts. He's going tto out threadlocker on and torque them back in. The clutch appears to still operate just fine. No jerkiness. *fingers crossed*

 

[Rob72]

He just came in to tell me he's going to pull the trans and check the bolts. He's going tto out threadlocker on and torque them back in. The clutch appears to still operate just fine. No jerkiness. *fingers crossed*

I'm glad to hear that your dealer is taken care of the problem in an urgent manner.

 

[RazorbackMustang]

Certainly not my local dealer as I'm 600 miles from home. That said, so far the staff at Capitol City Ford in Indy are pretty awesome.

 

[RazorbackMustang]

Definitely the bolts backed out. He's applying threadlocker and retorquing to get me on the road. Should be on the road in an hour or so.

 

[Rob72]

Certainly not my local dealer as I'm 600 miles from home. That said, so far the staff at Capitol City Ford in Indy are pretty awesome.

Might be the first time that you filled out and returned a Ford service survey lol.

 

[RazorbackMustang]

LOL! So true. I'm definitely giving the trans guy a hefty tip. He had a lot of other jobs today and put me in front.

 

[Xorak]

awesome!

hopefully his fix will do the trick

 

[RazorbackMustang]

It did! We're on the way!

 

[Falkinman]

Awesome news! Have fun on the power tour.

 

[Grimace427]

LOL! So true. I'm definitely giving the trans guy a hefty tip. He had a lot of other jobs today and put me in front.

Most times us techs don't get any recognition for going above and beyond for customers on a tight schedule. For me at least, they seem to expect me to bend over backwards to take care of their every need. It puts a smile on my face when I see how much you appreciate the efforts you have recieved from that dealer's service department. Glad everything has worked out!

 

[RazorbackMustang]

I sure do appreciate it. I gave him $100. Well worth it.

 

[rlwjr]

Most times us techs don't get any recognition for going above and beyond for customers on a tight schedule. For me at least, they seem to expect me to bend over backwards to take care of their every need. It puts a smile on my face when I see how much you appreciate the efforts you have recieved from that dealer's service department. Glad everything has worked out!

From one tech to another, I agree. Thank you Mr Razorback for acknowledging a positive.

 

[stang1971]

if ford engineers were as proud as their designs as that tech is of his work and how customers feel... we would never have had this issue to begin with... wish we had more techs like that.

 

[Grimace427]

if ford engineers were as proud as their designs as that tech is of his work and how customers feel... we would never have had this issue to begin with... wish we had more techs like that.

We don't have giant facilities and security to hide behind. The customer can look us in the eye and tell us if they think we are doing a good job or not. Believe me I wish I could say a word or two to the people designing and engineering the Mercedes I work on, even just the diagnostic software!

 

[RazorbackMustang]

Quick update here. Drove the rest of the way to Detroit (300 miles), another 100 miles around the area, and 220 miles to Muskegon today. No problems at all. I'd call this problem licked for now!