Ugh, I'm sorry guys... long story... many excuses. We had a "personnel change" (the least fun part of my job, that) but hired a new full time sales manager who started this last Monday (and another fabricator that started the same day). Recently we also had a large number of very late CNC machined parts arrive, and we had sphericals for 6-8 weeks on hand... that were gone in 2 after fulfilling a gaggle of backorders. I ordered more sphericals to be built and rushed in days ago and those should be here tomorrow or Friday. Our order department has been working overtime trying to catch up with 4 record months of sales in a row, too. Way outside of our sales projections - which is impossible to plan inventory for.
So of course I went to the track to test with a customer's car today, and we came back and immediately loaded up our Mustang to go race 15 hours away with 3 other Vorshlag employees, leaving tomorrow at 5 am...
Timing sucks, but we're usually busy as hell right in the heart of race season. But if we don't go to a lot of competition events we don't learn anything new, and then we're just another "internet parts reseller".
I apologize here again to anyone who has had an order delayed recently. If you don't get satisfaction with anyone about your order status, ask for me... I've been the brunt of a few angry delayed customers of late, but ultimately its all on me.