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Old 10-02-2017, 09:36 PM   #1
spectreman
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Default Steeda rocks!

Over my many years of Mustang ownership, I've made no secret of my admiration for Steeda products & have purchased more than a few items from them.

There have been a few missteps w/various sales people but the higher ups @ Steeda have always reached out to me to try & make it right.

Well, I finally decided it was time to do some lowering mods on my '09 GT500. I had long been considering several kits from some of Steeda's competitors but after some final thought and a Steeda sale on some of the items I was going to purchase, I decided to forgo the packaged kits and instead buy the pieces from Steeda, a company whose quality & craftsmanship I trust.

Late Sunday evening I began the ordering process but forgot I needed the site discount code. I PM'd TJ @ 911p EST and @ 1039p EST, TJ responded w/the code. Did I mention it was Sunday night? That's some pretty dang good service there. Hats off to TJ for his responsiveness! His response saved me almost $20. (Some of your competitors won't even answer the phone or PM's!)

And today I got a phone call from Steeda to alert me that my package was being shipped today. A phone call! Not an email or text, a real live person who actually wanted to speak w/me & then thanked me for my purchase. There's some more great service.

Heck, I got half a mind to drive down to Pompano and let them do the dang install.

2 thumbs up to Steeda!
Lee
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Old 10-02-2017, 10:35 PM   #2
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We appreciate your feedback & happy to help ... no matter what time!

When you are ready to bring it down, where happy to help

TJ
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Old 10-03-2017, 08:03 AM   #3
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Good deal.
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Old 10-16-2017, 08:48 PM   #4
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Lemme add to this a bit more.

Today, in the mail, I rec'd. a "Thank You" card from Steeda, specifically, Frank Stoddard, the sales associate. That's pure class.

It appears that Steeda has put to rest the old complaints I had about their customer attention & satisfaction & I'll be buying from them again!
Lee
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