Back@itagain
forum member
We wanted take some time this morning to address a few things regarding some concerns some of you might have.
To our knowledge, we here at Livernois Motorsports, have attempted to help and corrected any problems/situations regarding any of our products. Sometimes there have been situations where a customer would not allow us to address any problems. If you are a customer that has had an issue but not made us aware, we urge you to do so we can help make it right.
Regarding any issue that a customer may have, any time we were made aware of any issue, and allowed to rectify the situation, we did so as quickly as possible and have had no known problems since.Likewise is there is ever a request to make modifications based on customer feedback (without of course inhibiting quality, or performance) we follow this shift in market demand. We just aren't the type of company that ignores feedback, we embrace it as long as it isn't bashing (and even then we try to weed through this to determine if there is actually something that needs addressing).
To my knowledge our heads are on the quickest 2v, 3v, and 4v on the planet still, and I promise you, that is not because of low quality. Are we human and have had some missteps in the past? Absolutely, every company and person has, but we truly feel we have done the best we could to address anything. Many times we have even stepped up when it had nothing to do with our product on why something failed as we believe in building customer relationships.
We are here to service our customers whether they are happy, or dissatisfied, and will continue to do so as long as we are given reasonable chances to do so. That goes for anyone that has an issue, while we can't promise the world, we always do our best to find a solution to someone's problems.
If anyone has any questions, by all means bring them to our attention in a PM, or even another thread, OP, we apologize for any part we have in derailing your thread, and I hope you continue to get up to date, factual information on your inquiry.
I am not looking to rehash my past dealings with Livernois as I believe they are well documented in that prior thread and it really serves no purpose at this time. As I said then and continue to believe, these forums can serve as our own consumer protection "agency". I do think everyone here should have the basic reasoning skills to formulate logical questions in an effort to find the solutions to their questions...soon an effort to get factual up to date information I have one question. Is Livernois' presence in this thread regarding FRPP cylinder heads to be taken as a positive affirmation that Livernois does indeed CNC and assemble the same cylinder heads which are then rebadged by FRPP and resold to the public at a greatly marked up price?