Not a seller per se, but nevertheless...
JMC Motorsports. San Diego, CA. I decide to try these guys out. I go by, talk to one of the guys and he says that they can handle my car no problem. I wanted a TCI 3K and a one-piece driveshaft installed. I had to wait two weeks, but whatever.
Drop the car off that morning, guy tells me 7 hours. No prob. 5pm rolls around, I still haven't received a phone call. I decide to call and see what's up. He says that the car is almost done and that they just have to get the shaft in and pinion angle set. Ok, you're a bit behind sched, but it happens. The shop closed in 30 min. Where was my phone call to let me know about the car that they said would be done by the end of the day?
Whatever, let it slide. You'll get the car back tomorrow and it's all good.
Next day rolls around, I go straight to the shop after work (~4pm). I see the car in the parking lot and am getting very excited. Go inside and guy tells me that they didn't do ANY work to my car. What the fucking-fuck? I ask why and he tells me that there is a clicking noise coming from the engine. I explain to him that it was an exhaust leak. He says that I have to take it to a dealer to get it fixed before they will touch the car.
There are a few problems here:
A) These car "experts" couldn't tell what an exhaust leak sounded like?
B) Where was the phone call to ask what the sound was?
C) Why did he tell me that the car was basically done the day before when he hadn't even touched it? They would have heard the exhaust leak as soon as they drove it onto the lift.
D) What does an exhaust leak have to do with installing a torque converter and driveshaft?
So basically, they lied to me, held my car for two days and did ZERO work to it. Pretty nice, huh? I get that he was trying to cover his ass, but he did a bad job of doing it. I know some people are adverse to using JBA, but at least they will call you if there is a problem. And now I make sure I disclose EVERYTHING to these people before they get the keys.
I'm not telling you where to spend your money, but I certainly know where I won't be spending mine. Bad part is that they had a really good looking shop and seemed like they knew what they were talking about.
Sorry for the novel.
JMC Motorsports. San Diego, CA. I decide to try these guys out. I go by, talk to one of the guys and he says that they can handle my car no problem. I wanted a TCI 3K and a one-piece driveshaft installed. I had to wait two weeks, but whatever.
Drop the car off that morning, guy tells me 7 hours. No prob. 5pm rolls around, I still haven't received a phone call. I decide to call and see what's up. He says that the car is almost done and that they just have to get the shaft in and pinion angle set. Ok, you're a bit behind sched, but it happens. The shop closed in 30 min. Where was my phone call to let me know about the car that they said would be done by the end of the day?
Whatever, let it slide. You'll get the car back tomorrow and it's all good.
Next day rolls around, I go straight to the shop after work (~4pm). I see the car in the parking lot and am getting very excited. Go inside and guy tells me that they didn't do ANY work to my car. What the fucking-fuck? I ask why and he tells me that there is a clicking noise coming from the engine. I explain to him that it was an exhaust leak. He says that I have to take it to a dealer to get it fixed before they will touch the car.
There are a few problems here:
A) These car "experts" couldn't tell what an exhaust leak sounded like?
B) Where was the phone call to ask what the sound was?
C) Why did he tell me that the car was basically done the day before when he hadn't even touched it? They would have heard the exhaust leak as soon as they drove it onto the lift.
D) What does an exhaust leak have to do with installing a torque converter and driveshaft?
So basically, they lied to me, held my car for two days and did ZERO work to it. Pretty nice, huh? I get that he was trying to cover his ass, but he did a bad job of doing it. I know some people are adverse to using JBA, but at least they will call you if there is a problem. And now I make sure I disclose EVERYTHING to these people before they get the keys.
I'm not telling you where to spend your money, but I certainly know where I won't be spending mine. Bad part is that they had a really good looking shop and seemed like they knew what they were talking about.
Sorry for the novel.
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