Why on fucking Earth would you take such a delicate wheel and go through a car wash?????? It says on the box to use just soap and water and HAND WASH them!!!!
I have had my black chrome wheels for over 2 years and have no issue whatsoever with mine. I read the directions when I bought mine and have stuck to it. I have even put a layer of wax on my wheels to give them a little more protection from the everyday street grime.
I know there are/were some issues with these wheels from the factory, but there are too many folks out there that are doing stupid shit like this to a perfect set of wheels. Especially after paying good money for them you would think you would take better care of them. I can tell you one thing, if you try to get reimbursed for your wheels being scratched AFTER you went through a car wash, I highly doubt the company you bought them from will help you. They will most likely frown on the situation.
You screwed yourself by going through the automatic car wash. Not once, but more than twice......and after you saw the scratches on them.