UltraKla$$ic
PERENNIAL WAXXER
I just received a bill from UPS for $25 shipping charges that I paid you for. WTF is going on? PM sent!
Anybody else get this little surprise?
Anybody else get this little surprise?
Garage Sale ( Selling car = Selling spare parts )
- Thread starter TGJ
- Start date
Rut Ro Raggy....
RH
RH
TGJ
forum member
Shipping was paid for completely by me and no charge on your end. Provide me with a copy of this UPS invoice and I will look into it...
UltraKla$$ic
PERENNIAL WAXXER
Would you like for me to take a pic and post it? How would you suggest we do this?
TGJ
forum member
I would prefer it scanned and e-mailed to me. My e-mail address is the same one you used for paypal.
Redfireshaker06
forum member
Probably the customs fee
UltraKla$$ic
PERENNIAL WAXXER
Thanks Todd. I'll see what I can do.
TGJ
forum member
That was pre-paid. There should have been no cost...
UltraKla$$ic
PERENNIAL WAXXER
Question is, if this is a customs fee should it have been made known to the buyers who would be responsible for this and is/was there a way around this?
My inquiry is not an attempt to be a smart ass, I'm just asking and learning because this is a pretty hefty fee IMO
TGJ
forum member
Until I see this bill, I have no idea what it is. I pre-paid everything I knew that had to be paid. I selected that all charges are charged to me. If it is some sort of new fee UPS came up with, then I was not aware of it. Another reason why I don't like UPS and I am really regretting giving you that shipping option...
TGJ
forum member
Extra UPS Fee
The only one's that would have received any extra fees would have been Jeff FRC and UltraKla$$ic as those were the only items shipped UPS. I have sent a PM to Jeff to see if he received a bill as I did the same type of shipping for him as I did UltraKla$$ic. I am curious to know what this bill is for...
The only one's that would have received any extra fees would have been Jeff FRC and UltraKla$$ic as those were the only items shipped UPS. I have sent a PM to Jeff to see if he received a bill as I did the same type of shipping for him as I did UltraKla$$ic. I am curious to know what this bill is for...
UltraKla$$ic
PERENNIAL WAXXER
Email sent.
TGJ
forum member
Reply sent, it is definitely a brokerage fee that should not have been billed. This is a UPS screwup and I am not really surprised...
TGJ
forum member
PM sent with the requested info...
TGJ
forum member
Doing some research I found where that $24.75 charge comes from:
http://www.ups.com/content/us/en/resources/select/receiving/customs/fees.html
This explains why you received the bill for $24.75 and not I as that is a brokerage fee. Why that happened is I insured the HIDs for the replacement value in case they were damaged or lost. Because I did that, the entry fee for items valued between $200.01 and $1250.00 was applied by UPS. Had I known that there was going to be a charge on top of that, I would not have shipped the HIDs until I confirmed if you wanted insurance on them or not and informed you of that there is a charge that may be applied or if we could have used an alternative shipping method.
http://www.ups.com/content/us/en/resources/select/receiving/customs/fees.html
This explains why you received the bill for $24.75 and not I as that is a brokerage fee. Why that happened is I insured the HIDs for the replacement value in case they were damaged or lost. Because I did that, the entry fee for items valued between $200.01 and $1250.00 was applied by UPS. Had I known that there was going to be a charge on top of that, I would not have shipped the HIDs until I confirmed if you wanted insurance on them or not and informed you of that there is a charge that may be applied or if we could have used an alternative shipping method.
UltraKla$$ic
PERENNIAL WAXXER
Give or take $20 - $25 bucks.............I'll send the surprise fee of $24.xx off tomorrow and from now on no more Canada dealings for me.
Not intended as a personal attack on TGJ by any means, just letting members know that they could incur other unknown fees if deals are approached blindly, ignorantly, or both.
Last edited:
TGJ
forum member
Give or take $20 - $25 bucks.............I'll send the surprise fee of $24.xx off tomorrow and from now on no more Canada dealings for me.
Not intended as a personal attack on TGJ by any means, just letting members know that they could incur other unknown fees if deals are approached blindly, ignorantly, or both.
I have shipped lots of things to the US and have had lots of things shipped to me. On average, there is not much difference. I do not normally use UPS to send items and avoid them when I can when receiving items. I only used them to get quotes initially because a couple of people asked for UPS quotes. The first few items, I sold people were given the choice to have it shipped UPS or Canada Post/US Postal Service. You chose UPS, I insured the items for their worth which caused the brokerage fee. You were given a cheaper option to ship, had you chose that, what I quoted for shipping would have been accurate and there would not have been a brokerage fee. Had I known about that fee ahead of time, I would not have shipped the items without your consent and informing you of it. As I said to you privately, I was out extra on the shipping because of UPS' online calculator. I bit the extra cost because that is what I quoted you. After that I refused to use UPS for shipping. This is an unfortunate situation, I would not say do not buy from Canada, just make sure they do not use UPS...
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