Problem with order

[Dubermun]

I ordered some stuff through AM a week ago, and while most of it is supposed to arrive later on today, there is an item missing. I ordered a polished grill, and when i track it to USPS it says that the item was out for delivery on the 15th. I have not recieved a thing, what gives?

 

[AMDanBailer]

Thanks for the inquiry! Sorry for any inconvenience or delay.

Without having the order number/information in front of me, I can't really tell you what is going on with it.

Why don't you give our Parts Experts at AM 866-727-1266 a call and they can look into it for you!

Please let me know if you have any other issues!

Have a great night!

 

[Dubermun]

Whoops forgot to add my order # and tracking #.

AM Order number #1262842

USPS # 9101 0768 9786 2001 1731 14

 

[Ch4r1ie]

BAM! A response from AM within 5 minutes... impressive!

 

[AMDanBailer]

Antuan,

The tracking number for the polished grille is: 1Z384T0T0335507422 (UPS) and it appears to be on the vehicle out for delivery to you in cali today.

The tracking number you posted for USPS is for the brake light decal, did you receive it?

Also, you are aware the grille emblem with bracket is Out of Stock for the moment, correct?

 

[Dubermun]

Oh, my bad! It was a misunderstanding, and now i feel like an idiot lol.

Yea, I've been emailed about that already, I just have it on hold now =).

Thanks

 

[AMDanBailer]

My pleasure!

Please let me know if you have any questions in the future!

Have a great night!

 

[UltraKla$$ic]

Way to go AM!!!

 

[AMDanBailer]

Way to go AM!!!