I've been having a horrible experience with Discout Tire and TSW. Not sure who is really at fault so I thought maybe some other TSW owners could give me some insight.
The big issue is the quality of the paint/powdercoat on the wheel. I just had Dicount mount tires on brand new from them TSW Valencia wheels. On one rear wheel the paint popped of in a 3/8 diameter area just outside of the center cap bore right on the face of the wheel. The other three have chips down in the bore where the balancer or tire machine was tightened down.
Discount is saying it is a TSW issue and they will contact them for replacement. Waiting on that answer. Regardless, if it is TSW's quality, I sure as he!! don't want replacements of the same poor quality.
Anyone with TSW wheels unhappy with the qulaity or life span of the finish?
Other issue is availability. I wanted 19x9.5 silver wheels on all fours. American Muscle and Discount both say they won't fit the front. So, I ordered two 9.5" wheels for trial fitment on the front. If they fit, great. If not I can get two 8" for the front. THEY FIT w/ slight center cap interferrence that I can resolve. I go back to Dicount to order two more 9.5" wheels. There is only one wheel in the US and zero on the boat headed over. No idea when/if they will make more. I bought two 8" that I didn't really want and the one 9.5" wheel left in the US is gone now.
Soooo. I have a chipped wheel that Discount blames on TSW and TSW has no more wheels in the US to replace it with.
Pretty much done with Discount and TSW unless they really come through for me.
Any feedback on quality or similar experiences with either of these companies would help immensly as I fight this battle over the next few weeks.
Thanks.
The big issue is the quality of the paint/powdercoat on the wheel. I just had Dicount mount tires on brand new from them TSW Valencia wheels. On one rear wheel the paint popped of in a 3/8 diameter area just outside of the center cap bore right on the face of the wheel. The other three have chips down in the bore where the balancer or tire machine was tightened down.
Discount is saying it is a TSW issue and they will contact them for replacement. Waiting on that answer. Regardless, if it is TSW's quality, I sure as he!! don't want replacements of the same poor quality.
Anyone with TSW wheels unhappy with the qulaity or life span of the finish?
Other issue is availability. I wanted 19x9.5 silver wheels on all fours. American Muscle and Discount both say they won't fit the front. So, I ordered two 9.5" wheels for trial fitment on the front. If they fit, great. If not I can get two 8" for the front. THEY FIT w/ slight center cap interferrence that I can resolve. I go back to Dicount to order two more 9.5" wheels. There is only one wheel in the US and zero on the boat headed over. No idea when/if they will make more. I bought two 8" that I didn't really want and the one 9.5" wheel left in the US is gone now.
Soooo. I have a chipped wheel that Discount blames on TSW and TSW has no more wheels in the US to replace it with.
Pretty much done with Discount and TSW unless they really come through for me.
Any feedback on quality or similar experiences with either of these companies would help immensly as I fight this battle over the next few weeks.
Thanks.
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