I called american muscle, they told me to run a datalog which i coudnt because my computer keeps saying that no device is detected when my tuner is plugged in. I then called sct and was with them on the phone for about 2 hours and the conclusion was that it was my computer according to the tech i was chatting with. Im gonna call them back tomorrow and tell them that it is not my computer because i have an old sct tuner that was for my 08 mustang that is locked and when i connected it to the computer the device was connected. Right now i am super pissed and expect to call them tommorrow and tell them its the tuner and not my computer. We all know how much tuners cost, if i dish that much money out for one, i expect it to work properly. I hope any of you guys dont have to go through this.