He painted them, Plus even if he did powder coat them it wouldnt matter anyway. Coating only requires 400* or below for about 10 minutes to cure, not hot enough or hot long enough to damage wheels.Did he powder coat or paint the wheels?
That's pretty pathetic of a company like that to deny any responsibility. If everything the customer is saying is true, and he has the screen shots he says he does, then he just needs to take them to court.
Dang, I know dem guys. Just got a text back w how much the damage was. YIKES