Pypes bad product even worse customer service!

Jeffk

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may be a dumb question, but did jeff try to lift the motor off the mounts. I changed the mounts in my 06 when I did long tubes so i lifted the motor off a couple inches and everything went fine.... That being said, I DO NOT have pypes.

Yes Sir, I sure did. The Aluminum plates that bolt to the block were completely removed. We tried jacking the motor up, lowering it, moving it to the left. Nothing got the header to clear.


More directed towards Jeff's car.

Nope. I have a clean carfax and I have had the front end torn apart to do the KB install and saw no signs of previous damage.
 

wbt

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Nope. I have a clean carfax and I have had the front end torn apart to do the KB install and saw no signs of previous damage.

Your motor mounts look the same as GTGHOST?
 

UltraKla$$ic

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I hate that this has happened, ESPECIALLY all the work involved for putting them on while the motor is in the car. I had Kooks for my '07 and some say the Pypes are a Kooks knockoff. All I know is the job for installing the headers was more effort than I wanted to go thru for my '13 so cat deletes were good enough for me. The '13 stock exhaust manifolds look like shorty headers anyway. Lol


Hope it all works out.
 

Jeffk

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Your motor mounts look the same as GTGHOST?

From what I can see in Tim's pics yes. I will look at it when I go out to the car to leave work.


I hate that this has happened, ESPECIALLY all the work involved for putting them on while the motor is in the car. I had Kooks for my '07 and some say the Pypes are a Kooks knockoff. All I know is the job for installing the headers was more effort than I wanted to go thru for my '13 so cat deletes were good enough for me. The '13 stock exhaust manifolds look like shorty headers anyway. Lol


Hope it all works out.

Yeah, it was a lot of work, with no return which was frustrating.

I think I lost some of the emails but I have also heard that at one point Pypes had an issue with one of their Jigs. I asked the guy if this could possibly be one of the headers from that run. He never answered that either.
 

BadHabit2Break

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I hate that this has happened, ESPECIALLY all the work involved for putting them on while the motor is in the car. I had Kooks for my '07 and some say the Pypes are a Kooks knockoff. All I know is the job for installing the headers was more effort than I wanted to go thru for my '13 so cat deletes were good enough for me. The '13 stock exhaust manifolds look like shorty headers anyway. Lol


Hope it all works out.

We are talking about an 06 and 07....not your 13....lol.

I was thinking about the motor mount as well. Maybe it was going bad. But obviously you tried a few different ways.
 
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Mach2burnout

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And I bought Darren's Kooks off his 07 and put them on my 05 with no fitment issues. I pulled my motor mounts and lowered my engine all the way until my oil pan set on the K member. I did this for two reasons. A) it gave me the largest opening to slide the header in and B) it gave me the most room for tightening bolts since I was using the stage 8s I knew I needed all the room I could get.

And like Darren I've heard from multiple sources that the Pypes headers were replicas of the kooks.



Sent from iPhone
 

lilcrate

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The whole situation sounds like it sucks pretty bad, but I don't see how it could be Pype's design at fault if it fit okay on the first car.
 

Jeffk

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I looked at my engine mount plate tonight. It looks similar to Tims.

The main point that Tim and I have been discussing is the fact that it fit his and not mine. The Pypes issue is the way things were handled from there. Especially when the guy pretty much accused us of shit we hadn't done or wouldn't do.
 

gil_t2

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There must be something that was over looked, It makes no sense at all , for them to fit one car and not the other. Have some one repair the pipes, and get someone that has alot of experience look at it.
 

PLee

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I agree with the last few posts, there's no k-member design reason that they shouldn't fit, there's something else going on.

People that bash parts companies are amusing to me. Unfortunately, it's the nature of low-volume manufacturing- not every set of headers, mufflers, etc are going to fit exactly the same. Hell, even plastic parts that come out of the same mold don't always fit the same way. Over the years I've installed headers and mufflers from nearly every manufacturer, sometimes multiple sets on the same car, and even the "best" brands sometimes need some finessing to make fit. not trying to brag in any way, but just sharing experience. My passenger side long tube was a bitch to get in, if I recall.

Even from an OE-level, take the factory Mustang glass roof as an example of build variation. The factory roof as two large gloss black filler panels at the front and back of the glass roof panel. It is fact that these panels are used to account for variations from body to body.

I understand you are upset that you can't buy one header, but also understand why they cannot break up a set as well. Good luck with the install...
 
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GTGHOST

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But is the "we don't really give a fuck attitude " from pypes needed ? I mean he coulda said we cannot split the pair and sorry to hear about your install issues instead of blaming it on Jeff or myself
 

Jeffk

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I agree with the last few posts, there's no k-member design reason that they shouldn't fit, there's something else going on.

People that bash parts companies are amusing to me. Unfortunately, it's the nature of low-volume manufacturing- not every set of headers, mufflers, etc are going to fit exactly the same. Hell, even plastic parts that come out of the same mold don't always fit the same way. Over the years I've installed headers and mufflers from nearly every manufacturer, sometimes multiple sets on the same car, and even the "best" brands sometimes need some finessing to make fit. not trying to brag in any way, but just sharing experience. My passenger side long tube was a bitch to get in, if I recall.

Even from an OE-level, take the factory Mustang glass roof as an example of build variation. The factory roof as two large gloss black filler panels at the front and back of the glass roof panel. It is fact that these panels are used to account for variations from body to body.

I understand you are upset that you can't buy one header, but also understand why they cannot break up a set as well. Good luck with the install...

I am not bashing their product...i know that there has to be X amount of allowance for manufacturing variances.

If you are telling me for sure there were no design changes in the engine oortion of the framework between the 06 an the 09 then that answers my real question. It should have fit so either Tim got lucky or I missed something.

Also the fact that the Pypes rep said that if I was the original purchaser then they might have sold me just one...






Jeff you could just buy these, since you've bent those up anyway.

http://www.s197forum.com/forum/showthread.php?t=92849

I would buy a set of ARH before going the mid length header route again. Thank you for the link though.







But is the "we don't really give a fuck attitude " from pypes needed ? I mean he coulda said we cannot split the pair and sorry to hear about your install issues instead of blaming it on Jeff or myself

Exactly.
 

topbliss

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I understand both sides of the story. They both have great points.. BUT the economy as it is today and the speed that these kind of bad press can get out for Pipes, its crazy for them to not allow a singe side header sale to Jeff. I mean really, it would cost Pypes LESS $ to send one free to Jeff and let him in turn tell everyone how GOOD Pypes is then to get bad press and possibly lose future sales.. I know Pypes is a good company as I leave near em and attend they summer car show..
 

bigstick

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... but also understand why they cannot break up a set as well.

I admit I sit behind a desk all day pushing paper around trying to look busy, so I don't know much about manufacturing/selling headers. But, why can't they break up a set? They would have sold a single header to the original purchaser. Surely they could have said, gee we'll look around the shop to see if there are any available.
 

tjm73

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Sorry to hear of your troubles. However, if I were the mfg I'd take the same stance. Warranties apply to original purchaser. The difference is I would have sold a single header to the original buyer at a small markup above my production cost for the set so I didn't lose money. What he did with it from there (give it to the new owner) is his business. That's how you handle this situation.
 

gil_t2

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Why sell him another header, if the first one would not fit, and second would be the same! There are only two things going on here, 1, something is really different with his car and it still won't fit, or 2, He has done something wrong, or over looked something and trash the first pipe for no reason.

I personally would have sold him 1 pipe, but then when i closed my shop in 2004, I threw away thousand of dollars of parts, because I opened box's and sold parts to make my customers happy. If I could go back and do it again I would not have done that. Customer loyalty is a thing of the past. The minute you don't do what customer wants your name is mud. A business must have polices and stick to them.
 

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