Bad Sellers

[michael.konor]

^I believe I would take his offer. One of the pitfalls of buying things long distance is that somebody has to pay the shipping regardless of whether or not the transaction is satisfactory. IMO an ideal scenario is that each of you pay shipping but arguing over less than $20 difference isn't a productive use of time.

It's not $20, it's $35 since he's going to subtract his shipping costs from the $75 before refunding when you add in the $17.50 (est) that I'm going to pay. Now if he was willing to refund me the complete $75, and I ship at my own cost, I would have been good with it.

Besides, where's the "red line" in a situation like this since I only losing 47% of what I paid? $1, $20, $35, $75 before I stand up on the principles I've lived on my entire life.

That would be if you sell something that's bad or not properly represented, I sucked it up and sent the guy a UPS Pick Up Tag, or paid him back the cost of his shipping return.

 

[LAStang1234]

So even if he refunded you the $75 you'd still pay for the shipping?! Isn't that what he's offering you?! He said you ship it and he'll refund you the everything but the cost to ship right? Or am I reading it wrong?

 

[michael.konor]

No. He wants me to pay for my shipping, as well as he intends on subtracting the amount he paid to ship them to me as well. The label on the box shows $17.95.

So.... $17.95 x 2 = $35.90; $75 - 35.90 = $39.10 refund; 39.10/75 = 52% refunded or 48% not refunded.

How many of you buyers out there would only accept 52% of what you paid?

 

[skwerl]

You're not entitled to being reimbursed for shipping both ways IMO. In a fair world you should only pay shipping one way. The seller is not willing to do that, so the difference is that it costs you shipping both ways instead of one way, or less than $20.

I would stand up on principle for $50-100 or more, but for $17 it's probably not worth the hassle. On the other hand it also says something about the seller.

 

[michael.konor]

You're not entitled to being reimbursed for shipping both ways IMO. In a fair world you should only pay shipping one way. The seller is not willing to do that, so the difference is that it costs you shipping both ways instead of one way, or less than $20.

I would stand up on principle for $50-100 or more, but for $17 it's probably not worth the hassle. On the other hand it also says something about the seller.

I'm not saying that I would require reimbursement for shipping both ways. Simply put, he refunds me the $75 and I ship them back to him at my expense.

I mean DAMN, he actually wrote me that they come that way...

 

[Rasmus]

Resonators are not meant to be rusted through on the inside. They can look as nice as you'd like them to look on the outside, but if the inside is made of shitty steel, the perforated center tube will eventually come out in pieces, and you'll either have one big boom tube or a blockage.

I wouldn't have installed them either, and I would have only paid for shipping one way. Back.

 

[muztangman93]

Michael you have responded to a few of my posts on here and it helped me out greatly. I hope you do not take this the wrong way at all as you seem to be a good guy and Ive read alot of posts where you gave great info to others as well.

In my opinion you have had them for around 4 months and they were somewhat checked out. Gave the guy a good remark and accepted them as your own. While it sucks that you returned and come to the conclusion they arent as you expected it has been 4 months and I highly doubt the seller is going to work with you much if at all after that time period.

I think the moral to my story is if you do purchase things while your not able to inspect them you should have someone that you know is more then capable of inspecting them look at the items to make certain they are in useable condition.

Personally me if someone bought something from me and then 4 months later wanted a refund I would have to respectfully decline. I feel like there is a window of time where after the item has arrived to the new owners place of residence that is considered a completed transaction.

Again I hope you understand what I mean it sucks there not what you thought you were getting and not useable. I mean if you buy a throttle body and you open it and look at it and say okay its looks okay and you put it on 2 years later to find out it has issues I think thats the price one pays for not installing it immediately to make sure it functions.

 

[19COBRA93]

I disagree. They guy was overseas fighting for our country. He inspected them as soon as he got back (which is very reasonable). The fact is, the items sold to him weren't as described, regardless of whether they were inspected at time of delivery or as soon as he got back. I've sold countless items to guys overseas, and there have been times they didn't get home to inspect them for over 6 months. Even then, I stand behind what I'm selling. If it's not as described, I make it right in whatever reasonable way I can. As it should be. Otherwise, I could just send every guy who's over seas a can of rocks and tell them "too bad" when they finally get home to inspect it.

 

[GTGHOST]

I disagree. They guy was overseas fighting for our country. He inspected them as soon as he got back (which is very reasonable). The fact is, the items sold to him weren't as described, regardless of whether they were inspected at time of delivery or as soon as he got back. I've sold countless items to guys overseas, and there have been times they didn't get home to inspect them for over 6 months. Even then, I stand behind what I'm selling. If it's not as described, I make it right in whatever reasonable way I can. As it should be. Otherwise, I could just send every guy who's over seas a can of rocks and tell them "too bad" when they finally get home to inspect it.

I agree with this - i think we all need to stand by what we sell to anyone. Sell it as it is - describe it as it is - anything we missed is our fault, the seller cannot see it until it comes to them...how would you like to be treated if you recieved something not as described? that is how you should treat them.

 

[michael.konor]

@Muszstangman93:

Honestly, I would agree with you if:

1) I had been the one who pulled them out of the box last April.
2) I never opened the box at all, and had left it sitting in a corner unchecked.

However, I opened the box within days of coming back from SWA.

 

[Mikes06GT]

I'm scared to ask how you like the strut tower brace! Lol

 

[muztangman93]

I stand behind what I sell but when I sell something I expect it to be opened and inspected within at least a month but I would think within a week or so. My opinion is you should have had someone open the box and inspect it have them send detailed pictures to you so you know what arrived. I appreciate your service and understand you were not around. My wifes brother lost his life in iraq.

I mean what if it was damaged in shipping and it had insurance on it you guys expect a seller to eat the costs when it would have been covered if opened and inspected. Thats how I feel. 4 months is quite a long time in my opinion. I mean whats the limit 2 years later 10 years later where does it end. Did the guy have perfect feedback before this I mean if I was a crook I wouldnt sell good stuff then decide to ruin my reputation over $50 because after shipping and paypal fees thats all he received. Can you upload pictures of said item for us to see? I have a hard time thinking that they wouldnt have some rust inside them with all the condensation in an exhaust it seems inevitable to me.

Again I appreciate your service and am glad you returned safely. Im just expressing how I feel.

I sold a set of gears on here not very long ago came out of my car were in perfect shape. Guy was gone for a few days when he returned said the box was beat to hell said the teeth on the ring and pinion were chipped up. I called post office they had insurance they said they only pay the guy they were shipped to. I told him to file a claim so neither of us were out of pocket. He agreed without any hesitation told me he was going to file the claim and send me pictures of the damage. Ive been waiting a couple weeks no pictures and dont know if he followed through with the claim. So if he didnt file a claim and in 6 months decides he wants his money back am I supposed to eat it since he didnt take the time to file the claim. Not saying he didnt but if he didnt. I mean there has to be a reasonable time frame even if someone is busy. I told him to keep me updated but no emails no pictures no response. Whats the seller supposed to do always eat the cost.

 

[19COBRA93]

4 months is quite a long time in my opinion. I mean whats the limit 2 years later 10 years later where does it end.

So if he didnt file a claim and in 6 months decides he wants his money back am I supposed to eat it since he didnt take the time to file the claim.

Any reasonable person wouldn't have a problem deciding what a reasonable amount of time is. There's a big difference between being deployed for 4 months as opposed to procrastination and/or laziness.

 

[muztangman93]

I also want to throw this out there. Bought some from summit racing came in yesterday. There website did not show it was water based candy pigments. I opened a bottle poured some in some clear coat and it would not mix. Look at bottle it says its water based. Its useless to me I did use a drop of it without realizing it would not work. I called summit to see if it was possible to work out a swap. They had absolutely nothing that would work for me. I said well thats a bummer she says I will go ahead and refund you but do not ship it back because its hazardous material we are only aloud to sell it we cannot have it returned. I said mam I dont feel thats right for me to get a refund and still keep the product one that I opened even. She kept explaining that it was not a problem. I told her that since I wouldnt feel right I would spend at least the same amount that was refunded back in there store.

While that was exceptional service without any argument whatsoever I think that is wrong of them to be out of pocket on an item Im keeping. I mean whats next someone buying a couple grand worth of paint and clearcoat and getting a refund without returning the product. Sometimes and it pains me to say this because sometimes its me the customer isnt always right. (Sometimes)

 

[muztangman93]

Yes but 4 months could someone not have opened the box maybe emailed pictures of said item. I know if Im away and something arrives I always have someone pick it up and also inspect if for me just in case. Michael again I think your a good dude and its nothing personal at all you have alot of knowledge that you have spread around here.

 

[ochoblanco]

It sounds like just a bad situation all the way around. Being deployed overseas limits your capabilties to inspect items you buy online and that is unfortunate...I understand why the seller is being a bit of a hardass as it has been a decent amount of time (regardless of the reason for the time) between purchase and RMA set up. What I think is getting missed here is that the seller sold junk using this site to do it. Where is the seller in all of this?

 

[irishpwr46]

I am not taking anyones side here, but I know for a fact that if I don't drive my car for a week, the rotors will start to rust. leaving a resonator sitting in a box for four months could be the perfect place for it to sit and rust over. nobody here is shipping from a climate controlled environment where they can guarantee no moisture or Oxygen in the packaging. for all we know, whatever address they were shipped to could have been the problem. excessive moisture exposure and what not. I appreciate the service of every man and woman who has taken the oath to protect this great nation we call home, but I cant place all the blame on the seller here. I think it was a big risk asking for a "perishable" item to be shipped and sit for so long.

 

[dark steed]

^^^^ Perishable?! Bullshit! It was designed to be placed on a car that is not usually kept in a climate controlled environment, and subjected to major heat changes while in said environment.
I really don't think just sitting in a box (unless it is repeatedly submersed and removed from water) is going to cause a perfectly good part to rust and have pieces falling out of it in four months.
The seller's absence also speaks volumes to me.

 

[muztangman93]

Look at the sellers feedback 33 positives I believe it was. I mean you honestly think a guy would ruin his reputation over $70 and of witch he would only see around $50 of. Im guessing that they were on sellers car. They worked when installed and he sold them. In my opinion they have not even been on the buyers car to know if there is an issue. The fact that they have rust to me seems like that would be normal since there is alot of condensation in any exhaust. Thats why I wanted to see pictures so I could be clear on what I am looking at.

Now theres another case where a guy had alot of good feedback and sold a blower it was said to be damaged then in another forum same guy sells same blower as excellent condition knowing it was damaged. That was over 3k dollars alot more motive to lie and cheat especially when your done with mustangs one last ha ra. If they rattle I mean think about it ups guy could have drop kicked the box that could def break something loose inside. Both buyer and seller seem like good people I doubt either of them are intentionally trying to rip the other off.

 

[ZmanM3]

I've bought stuff while deployed that wasn't exactly as I thought it would be. Chance you take.