Bad Sellers

[GallopingFord]

Terry wrote the quote for the amount after Ryan wrote what he wanted. If he got just the Satin finish wrong... that's fine, easily overlooked, but he got the BAP wrong too. 50% of Ryan's order was incorrect. Like others mentioned, in sales, once money exchanges hands and there is basically a receipt of what "goods" were purchased, then it needs to be guaranteed.

I don't sell a car accidentally for $2K less and after they take delivery, I call them up and say, "Hey, I need 2K more for what you just bought." Mistakes are made, but it only our fault if that happens. Yes there are more contractual complications compared to a simple point of sale purchase like this, but still the same principal.

Not necessarily apples to apples but still the guarantee of a purchase is not a guarantee if what arrived on my doorstep is not what I explicitly asked for.

Edit: Ryan how did you pay for this? PayPal? When I PayPal for goods or services. I write out the items I purchased in the memo section so the seller sees exactly what I am expecting/agreed upon. Side note: this has helped me in the various times someone tried to screw me over.

 

[Taxman]

When did I ever say Terry owned up to it?

In fact, he didn't clear admit he made a mistake. Just a lot of well, there could have been miscommunication on either end. No sir, there wasn't.

Also, does it not raise a flag when Terry isn't even willing to look at the PMs? He doesn't have them saved of course, he gets too many PMs a month to save them, but when I asked him for a email address to send them to so he could see our conversation, I got the "I can't afford to sell kits that low etc." run around.

I didn't catch that. I assumed when you said y'all had come to an agreement, that was the agreement. I wouldn't be happy were I in your shoes.

 

[stkjock]

See above bolded text.



That's why I stated I did not alter anything.

ok, I'll clarify my statment

Terry put a price on the information that Ryan wrote out.

 

[weather man]

Ryan, if you think it was a honest mistake by Terry, why hold his feet to the fire? I bet his compromise still beats everyone out there. You know what the other bids were. Be silly to waste a couple hundred more going with someone else.

I have been the guy who fat fingered the calculator. It is never a good feeling telling a customer you made an honest add error. 9 in 10 guys understood when showed the numbers, but the 1 guy would spike the deal.

If you really feel he was being not upfront, take the refund and move on.

 

[JEWC_Motorsports]

ok, I'll clarify my statment

Terry put a price on the information that Ryan wrote out.

So he picked a magical number that sounded good out of thin air. He had to have looked at it to know what Ryan wanted. Cmon Dave you work with numbers all day you know better or you wouldnt be as successful as you are at what you do.


Weatherman with that logic i could sell you a part today for one price and say oops i need more money the next.

 

[GallopingFord]

ok, I'll clarify my statment

Terry put a price on the information that Ryan wrote out.

And he overlooked the details of what Ryan expected in his order.

Terry's fault. I like Ryan, and he's my bud. But even if I attempted to play devils advocate, I fail to see where Ryan should bite the bullet and spend more for what he was already promised to begin with.

Ryan, if you think it was a honest mistake by Terry, why hold his feet to the fire? I bet his compromise still beats everyone out there. You know what the other bids were. Be silly to waste a couple hundred more going with someone else.

I have been the guy who fat fingered the calculator. It is never a good feeling telling a customer you made an honest add error. 9 in 10 guys understood when showed the numbers, but the 1 guy would spike the deal.

If you really feel he was being not upfront, take the refund and move on.

I do not think we are hear to roast Terry. He sells good product consistently and from the sound of made a truly honest mistake. This has really just turned into a discussion on honoring the agreement. Ryan is out no money since he chose to get back his initial investment.

 

[07TGGT]

Terry wrote the quote for the amount after Ryan wrote what he wanted. If he got just the Satin finish wrong... that's fine, easily overlooked, but he got the BAP wrong too. 50% of Ryan's order was incorrect. Like others mentioned, in sales, once money exchanges hands and there is basically a receipt of what "goods" were purchased, then it needs to be guaranteed.

I don't sell a car accidentally for $2K less and after they take delivery, I call them up and say, "Hey, I need 2K more for what you just bought"

Not necessarily apples to apples but still the guarantee of a purchase is not a guarantee if what arrived on my doorstep is not what I explicitly asked for.

Edit: Ryan how did you pay for this? PayPal? When I PayPal for goods or services. I write out the items I purchased in the memo section so the seller sees exactly what I am expecting/agreed upon. Side note: this has helped me in the various times someone tried to screw me over.

Cam, I paid through PayPal. I will have to go see what I put in the Memo as I don't remember off hand.

I didn't catch that. I assumed when you said y'all had come to an agreement, that was the agreement. I wouldn't be happy were I in your shoes.

The agreement was that I am taking a refund, he is sending labels and I am sending everything back.

ok, I'll clarify my statment

Terry put a price on the information that Ryan wrote out.

Got it.

 

[weather man]

Weatherman with that logic i could sell you a part today for one price and say oops i need more money the next.

At which point I would judge you on past history and say OK or pass and get a refund.

Terry has sold MANY kits to forum members. This is the first time something like this has come up. I worked for a volume powersports dealer. There was no wiggle room for math errors. Let me tell you that it sucked something fierce when I made a mistake and had to set it straight.

 

[07TGGT]

Ryan, if you think it was a honest mistake by Terry, why hold his feet to the fire? I bet his compromise still beats everyone out there. You know what the other bids were. Be silly to waste a couple hundred more going with someone else.

I have been the guy who fat fingered the calculator. It is never a good feeling telling a customer you made an honest add error. 9 in 10 guys understood when showed the numbers, but the 1 guy would spike the deal.

If you really feel he was being not upfront, take the refund and move on.

When did I say that I believe he made an honest mistake?
I think Bruce asked me if I believe it was an honest mistake or not and I said I really don't know. I don't know Terry at all, but there have been certain flags raised for me throughout this entire debacle that leave me an uneasy feeling.

I'm taking the refund, and I am trying to move on but people need to know.


How many times does it need to happen to Members on this Forum before we stop blindly supporting Vendors?

BBR, I know everyone remembers them. JLT, there's a reason he isn't a Vendor anymore.

Hell, look at some of our own very trusted Members back in the day.

Hollywood, Seer, Mikeyfitz, etc.

I posted my deal because I feel everyone needs to know for the good of the Forum and our Members. No one likes being screwed over. Maybe things have happened before but everyone was afraid to speak up. You all know why we have such "strict" Classifieds rules and requirements.

At which point I would judge you on past history and say OK or pass and get a refund.

Terry has sold MANY kits to forum members. This is the first time something like this has come up. I worked for a volume powersports dealer. There was no wiggle room for math errors. Let me tell you that it sucked something fierce when I made a mistake and had to set it straight.

Thank you for proving my point. Just how many damn times has the same happened with other Vendors or Members selling shit and we have guys that get fucked over for us to stop being so fucking blind?

 

[stkjock]

So he picked a magical number that sounded good out of thin air. He had to have looked at it to know what Ryan wanted. Cmon Dave you work with numbers all day you know better or you wouldnt be as successful as you are at what you do.

no, he made a mistake, he made it right, that's how I view it. He priced the wrong kit, for whatever the reason, he didn't read, didn't see... etc.




I've made errors in my line of work, with numbers, it's cost me money. This will cost terry, at the very least, he's eating shipping both ways. Maybe he didn't settle it the best way he could have, but it's his business, it's his prerogative.


this is my final post on this. I'm way past done.

 

[weather man]

Thank you for proving my point. Just how many damn times has the same happened with other Vendors or Members selling shit and we have guys that get fucked over for us to stop being so fucking blind?

Only you know how much more than the compromise price offered you will spend.

But, you believe the well is poisoned, better for you to take the offered refund.

 

[tigerhonaker]

Ryan ...

I think you might very well know I am a very Matter-of-Fact-Guy.
I have a question for (You).

If you don't mind posting in the open what Exactly is the (Difference) in Dollars between You and Terry ???

Also if you will answer me that my other question is this if you don't mind responding.

Do you honestly not have the necessary difference in Dollars to pay the Difference to Terry ?

I don't see why this conversation cannot take place in the OPEN between us.

A few simply questions between members should not be an issue I do-not think.

Yes, I have a reason for asking or I would not take the Time to type this Post.

Thanks,
Terry

When did I say that I believe he made an honest mistake?
I think Bruce asked me if I believe it was an honest mistake or not and I said I really don't know. I don't know Terry at all, but there have been certain flags raised for me throughout this entire debacle that leave me an uneasy feeling.

I'm taking the refund, and I am trying to move on but people need to know.


How many times does it need to happen to Members on this Forum before we stop blindly supporting Vendors?

BBR, I know everyone remembers them. JLT, there's a reason he isn't a Vendor anymore.

Hell, look at some of our own very trusted Members back in the day.

Hollywood, Seer, Mikeyfitz, etc.

I posted my deal because I feel everyone needs to know for the good of the Forum and our Members. No one likes being screwed over. Maybe things have happened before but everyone was afraid to speak up. You all know why we have such "strict" Classifieds rules and requirements.




Thank you for proving my point. Just how many damn times has the same happened with other Vendors or Members selling shit and we have guys that get fucked over for us to stop being so fucking blind?

 

[19COBRA93]

I once mis-quoted a diesel engine to a customer. He asked for a complete drop in, and I quoted him a loaded long block (on accident). After my customer sold the job and ordered the engine, I realized I made a mistake. I had to honor it still, and we lost about $2,000 on that deal. But, we kept a good customer happy, which pays very well in the long run.

As for the deal here, tough call as everyone does business differently.

 

[07TGGT]

Only you know how much more than the compromise price offered you will spend.

But, you believe the well is poisoned, better for you to take the offered refund.

You're correct, that is between Terry and I. I'm only divulging what I feel is necessary, as I am not out to put Terry on a stake.

But yes, I don't feel that I should shell out more money for a problem I didn't not cause.

Ryan ...

I think you might very well know I am a very Matter-of-Fact-Guy.
I have a question for (You).

If you don't mind posting in the open what Exactly is the (Difference) in Dollars between You and Terry ???

I don't understand this question.

Also if you will answer me that my other question is this if you don't mind responding.

Do you honestly not have the necessary difference in Dollars to pay the Difference to Terry ?

I have the money, but I don't have hundreds of dollars just to be throwing around because of an "honest mistake" or fraud. I am a single father in the Military, E-4, you can look up my pay grade.

I'm able to have nice things that most of my peers don't because I know how to handle my financials, but that doesn't mean I have money to waste.

I don't see why this conversation cannot take place in the OPEN between us.

A few simply questions between members should not be an issue I do-not think.

Yes, I have a reason for asking or I would not take the Time to type this Post.

Thanks,
Terry

Answers to your questions are in bold red font.

 

[BadPiggy]

Ryan,
I think Tiger wants to know the difference in price from satin to polished finish.

 

[07TGGT]

Ryan,
I think Tiger wants to know the difference in price from satin to polished finish.

I believe somewhere around $200-250. That's what I recall seeing on his website when I submitted my order.

 

[tigerhonaker]

Originally Posted by tigerhonaker
Ryan ...

I think you might very well know I am a very Matter-of-Fact-Guy.
I have a question for (You).

If you don't mind posting in the open what Exactly is the (Difference) in Dollars between You and Terry ???

I don't understand this question.

Also if you will answer me that my other question is this if you don't mind responding.

Do you honestly not have the necessary difference in Dollars to pay the Difference to Terry ?

I have the money, but I don't have hundreds of dollars just to be throwing around because of an "honest mistake" or fraud. I am a single father in the Military, E-4, you can look up my pay grade.

I'm able to have nice things that most of my peers don't because I know how to handle my financials, but that doesn't mean I have money to waste.

I don't see why this conversation cannot take place in the OPEN between us.

A few simply questions between members should not be an issue I do-not think.

Yes, I have a reason for asking or I would not take the Time to type this Post.

Thanks,
Terry

Answers to your questions are in bold red font.

Ryan,

Here is what I was thinking and I don't Bull-Shit when it comes to my MONEY.

If you honestly did not have the extra dollars for the difference to Terry.

I was considering sending you those dollars for the difference.

(Yes I checked your Profile and saw you are in the Military)

As you might know I have my Bullitt at Brenspeed and having several things changed.

So right now I don't have a lot of Extra-Cash .......

But ........

If you wanted those items you discussed with terry and could not pay the difference I might have (Assisted-You).

Since you are being Honest with me I'll still ask you this question?
What is the (Difference) in Dollars to Terry ???

Meaning, you thought your Cost was $$$$$$$$$$$
But, Terry said No it will actually be $$$$$$$

How much are those Dollars difference for All the Items you originally wanted from Terry ?

Terry

 

[BadPiggy]

I believe somewhere around $200-250. That's what I recall seeing on his website when I submitted my order.

That's all?
I would've ate that.
Good lord.

Did he even apologize and say "hey man, I can't eat all of the $250 difference but I can eat 1/2 of it and cover shipping on both kits...can you split it with me?"

Sounds to me as if he didn't even try to work anything out, but I'm merely speculating here.

 

[07TGGT]

[/I]





Ryan,

Here is what I was thinking and I don't Bull-Shit when it comes to my MONEY.

If you honestly did not have the extra dollars for the difference to Terry.

I was considering sending you those dollars for the difference.

(Yes I checked your Profile and saw you are in the Military)

As you might know I have my Bullitt at Brenspeed and having several things changed.

So right now I don't have a lot of Extra-Cash .......

But ........

If you wanted those items you discussed with terry and could not pay the difference I might have (Assisted-You).

Since you are being Honest with me I'll still ask you this question?
What is the (Difference) in Dollars to Terry ???

Meaning, you thought your Cost was $$$$$$$$$$$
But, Terry said No it will actually be $$$$$$$

How much are those Dollars difference ?

Terry

Terry, thank you for the offer but I do not like taking handouts, in fact, I don't, especially for what we're talking here.

If I did, I feel we would only be sweeping the issue at hand under the rug.

But just so everyone is on the same page:

I paid $4,735 for what I ordered which was - Paxton Tuner Kit with Polished Upgrade, ID1000s, Coyote Specific BAP, and spark plugs.

Terry now says that same kit would cost $5,659. Edit: I believe that $5,659 was before the price increase went into effect.

 

[07TGGT]

That's all?
I would've ate that.
Good lord.

Did he even apologize and say "hey man, I can't eat all of the $250 difference but I can eat 1/2 of it and cover shipping on both kits...can you split it with me?"

Sounds to me as if he didn't even try to work anything out, but I'm merely speculating here.

Yeah, well add in $225 for the upgraded BAP that I had already paid for...

He did offer to pay shipping and eat half of what it would cost me to get the Polished and Coyote BAP but like I said earlier, I don't feel I should pay for a problem I did not cause.