Bad Sellers

07TGGT

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Terry, I just want you to know I have no ill will towards you, but had you handled things some what different, I probably would have accepted your offer earlier today. What's done is done though.

Once I receive the return shipping labels, I will let you know, as well as post in here, and I'll let everyone know once I have the money I paid back in my possession.
 

Grabber

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Well, for the guys that are saying he is not out money.

He is out of his time, he has to repack all of the items and send them back. That takes time. He is also out of a good deal and it will most likely leave a lingering thought of what transpired.

It's more principal in this case. The seller made a mistake, had the paper trail to prove it, and did not honor the original deal. I'm saying this based on the facts presented in the thread.

I understand a line has to be drawn, but, a good business man accepts the risk he takes when going into business. I get over 75 quotes a day, sometimes on 200 Line item quotes with 30 Vendors. If I fuck up on the quote and get the order, well, my company could be out tens of thousands of dollars and also have a slap on our reputation. We take that risk and pride ourselves in putting the customer first.

I've heard great things about Beefcake, but, like any shop, he has his do's and don'ts, even when it means not satisfying a customer when it is his fault. This is a good reason why I am EXTREMELY selective on who gets my business and where I buy from. If I am spending thousands of dollars, I don't want to be treated like a guy buying an intake from you or asking for decals.
 

beefcake

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Your right he made an honest mistake and offered to refund and pay shipping. Buyer is out nothing out of his pocket. Seller should say fuck it I made a mistake Ill pay $600 out of my pocket for you. Comparing a dentist or doctor or lawyer bill to this is ludicris. I dont give a shit what doctor or lawyer you go to when you think your paid up another bill will come in thats because they want to see if your dumb enough to pay it. Vendor obviously doesnt send out kits then tell customers you owe me more money or we would have heard about it by now. As far as the guy being out money by buying it somewhere else well I guess thats up to him if he wants to buy it somewhere else its pretty obvious it was a mistake but your right Im sure said vendor is making millions of dollars off these kits and its a drop in the bucket to them right. Wait I bet that like most vendors on here he probably makes very very little by trying to give forum members huge discounts to begin with. If someone makes an honest mistake the honest thing to do is understand and proceed from there. If the deal is not able to be completed REFUND THE MONEY.

That is on the table. I don't expect the customer to ever be cost any money.

Terry, I just want you to know I have no ill will towards you, but had you handled things some what different, I probably would have accepted your offer earlier today. What's done is done though.

Once I receive the return shipping labels, I will let you know, as well as post in here, and I'll let everyone know once I have the money I paid back in my possession.

NP, I'm not sure how I could have handled it different. I wanted to think about it over the weekend, how much of an out of pocket expense I was willing to take. This is how I feed my family and pay my bills. So, when I have 4 kids and a wife to support, I have to take some time to think about a decision this big.

$800-$900 is a lot of money to me still, and it doesn't just affect me, it affects my entire family.

Just want to make sure everyone knows, the minute I have the kit back, the money will be refunded. OP said he is out of town for a couple weeks before he can ship it back. Just want to make sure that's known.
 

Grabber

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Excuses Im stating what I see. Other guy if you misquote you could cost your company thousands. Are they taking it out of your paycheck. Are they a multimillion dollar company. In my eyes the guy is out absolutely nothing by getting a full refund. Go to walmart and buy a tv if the wrong one is in the box you have to rebox it up and drive it to the store where your out gas money time and effort does walmart pay that expense for you no do people still shop at walmart hmmm there everywhere so they must. There was a huge mistake here and the vendor should have confirmed the items priority to the final payment and shipping. Should he heat $500 or $900. Sure if hes a multi million dollar company. If your income for a week is $900 how do you expect someone to give you a weeks worth of there pay and put themselves in jepeordy you cant.

Not sure if you know what business is really like.

Put it this way, If I cost my company a lot of money, it would be frowned upon and since it is family owned with 12 employees, me remaining an employee could be in question.

I will lose my house, my cars, any immediate future of furthering myself, etc.

That isn't the point guy, the point he, Man 1 told Man 2 this is what I will see the kit for, and made a mistake on the price. Then Man 1 told Man 2 flat out he cannot honor it but is willing to refund the money.

This is beating a dead horse as you keep defending Beefcake (I don't see a reason why anyone wouldn't as he has great reviews) but, you are missing the big picture as to why Ryan brought this up.

I understand this may come out of Beefcakes pocket, but, let me ask you this.

If you make a mistake filing your taxes and the IRS comes after you, are they going to offer you multiples options for your mistake? Nope, they want their money, or, what is owned/promised to them.

The problem with shops is they try to take on all the work themselves and this is the end result. Not a huge issue, but, the shop will lose a customer. In this day and age, even for multi-million dollar companies (Not sure if you knew this, but, a multi-million dollar company is nothing anymore) every customer counts.
 

muztangman93

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The irs is just exactly what happened here you can go to the website and see the prices Im saying guy number 2 knew something was amiss with the pricing thats why he jumped all over it who could blame him right. Well once the error is caught Who should pay well in this case a refund is given everybody is whole. If you file yoour taxes and you go sweet Im getting 10k dollars back and you know youve never gotten money back before then its the same as this if it sounds to good to be true it probably is. As far as my association I ve bought not one single thing from beef never talked to him on the phone never been to his place know nothing about him. I do know once I sent him a message he promptly joined in here. Apparently nobody else had even let him know there was a thread here. Right is right I wouldnt want someone to be out of there pocket over a 1k dollar mistake and Im so surprised others are saying the opposite. I mean a minute ago the other guy was comparing this to going to the dentist and getting a bill months later for something he paid for. Vendor didnt send a kit then send a bill saying hey you owe this much more for the same kit. Once the buyer said hey this isnt what I ordered or wanted the vendor said he would see what he could do over the weekend and offered about half the price difference out of his pocket and also offered a refund What more would you guys want?
 

Taxman

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The irs is just exactly what happened here you can go to the website and see the prices Im saying guy number 2 knew something was amiss with the pricing thats why he jumped all over it who could blame him right. Well once the error is caught Who should pay well in this case a refund is given everybody is whole. If you file yoour taxes and you go sweet Im getting 10k dollars back and you know youve never gotten money back before then its the same as this if it sounds to good to be true it probably is. As far as my association I ve bought not one single thing from beef never talked to him on the phone never been to his place know nothing about him. I do know once I sent him a message he promptly joined in here. Apparently nobody else had even let him know there was a thread here. Right is right I wouldnt want someone to be out of there pocket over a 1k dollar mistake and Im so surprised others are saying the opposite. I mean a minute ago the other guy was comparing this to going to the dentist and getting a bill months later for something he paid for. Vendor didnt send a kit then send a bill saying hey you owe this much more for the same kit. Once the buyer said hey this isnt what I ordered or wanted the vendor said he would see what he could do over the weekend and offered about half the price difference out of his pocket and also offered a refund What more would you guys want?
What I would want is an admission that they made a mistake when they tried to talk me into spending more money. I wouldn't want a "well maybe there was a mistake somewhere" and well too bad for you. I'd want the vendor to own it. Say, "ah shit man, I was busy as hell and I missed that. I'm sorry." That would go a long way for me.

I got no skin in this either. I'm just saying what I'd want.
 

muztangman93

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I understand I took it as he said he did make a mistake even though he said maybe he made a mistake. I didn't take it as a too bad for you type thing or a trying to talk him into spending more money. I took it as an honest mistake that Im sure he wished would have never happened because on this forum its hard to get people on your side no matter how many perfect transactions you've had. I m surprised there are vendors on this forum anyway. Ive tried and sent messages to become one and nobody ever responds.
 

skwerl

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Can you all please quit repeating yourselves. 7 fucking pages on this stupid deal and it's resolved already. STFU already because you all have already expressed your opinion too many times on this. You have nothing new to add.
 

muztangman93

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Thats whats great about this forum anywhere nobody can express themselves its always stfu your an idiot no you stfu your an idiot kind of stuff.
 

Torched S197

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Stfu assholes I'm trying to go to bed!!
I can't just go to sleep when everybody keeps posting in this thread. Ok not really I just can't sleep right now so keep it coming
 

RetroGT2006

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Wow what a mess... Sucks that the OP didn't get what he paid for, but I guess in the end all I'd be happy about is getting a full refund.
 

crownaviation

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Well, op sorry this happened as I am sure the vendor is also. Good of you to accept the refund, I am sure the vendor regrets not being capable of doing more if he were able to even more than the mixup

Crap deal all around but at the end of the day if you can both agree on a resolution then all is not lost.

And on the bright side, could have been a scam like flebay or some of the crap that goes down on other forums..

I really do feel for both parties.

A while back I got mixed up in literally 100 emails back and forth on a kit. I ended up giving a quote too low as result. I went ahead and ate it and lost a couple hundred bucks in the process. I recently quoted a price on a wrong thread. I would have been staring down the same barrel had the guy sent money before I caught it. I would have been out over $3k this time and that would hurt. I make little to begin with (mostly try to help others) and that mistake would have cost me dearly.. to the point I would have honored it but likely discontinued the service I offer (working for free is manageable but losing on top sucks).

The post from the vendor sounded familiar... tons of emails, quotes etc.. combined with fatigue, full time career and family on the side. I do see how this can and does happen as shitty as it is. I know
there are many businesses that just do not care (how they keep their doors open boggles my mind.. Like mmr). I don't view this particular vendor as one of those.

Good luck to you both... don't bash me here but not sure this warrants a bad seller thread tho. Maybe a "someone screwed the pooch" thread
 
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scramblr

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This has got to be the longest conversation about someone not getting screwed over. :deadhorse2::deadhorse: Can we get back on subject of people actually being bad sellers?
 

07TGGT

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Muzstangman93, are you saying I knew the price was wrong and took advantage? Clearly, you have not read the entire conversation and my post about it. So how bout you just keep your opinion and accusations to yourself and read everything first.
 

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