Need help dealing with vendors/shops.

gijosh28

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I was kinda hoping someone could give me advice on how to do this better. Once a year I take a business trip for a few months. What I would like to have happen is I have the car picked up while I am gone, have it dropped off at a shop and get stuff done to it. Then when I get home, I can play with the car until the next business trip. It doesnt seem to work out too well though. Last time I wanted to turbo the car and do the suspension. I sent out emails to 5 different shops. I didnt get a single reply. Then I called them and they all told me to email them with what I wanted. So I resent the same email and a couple replied, but when I tried to get it all setup, they didnt reply to the next email. When I got home (still hadnt had anything done to the car while I was gone) I decided to have HP Performance in Jax, Fl do the work. They were the closest being only 2 hours away. I kept calling and emailing Tony @ HP to get it nailed down and never could. I mean I would call and say things like, "I have the money sitting in my checking account ready, I just need to know exactly how much you want to order the parts and start the work and when I can bring the car to you." He would tell me to email him what I wanted done, and a week later there still wouldnt be a response. He would answer my first emails, but never the second emails, and then I would have to start all over with him a week later, because he wouldnt remember what I wanted. Finally I just ordered all the parts on my own, and drove the car down with an Expedition full of crap (thanks Jason) to be installed. It took me just showing up with a car and a ton of parts, all the while I sat with a bunch of money I set aside to do this in my checking account for almost 2 months. Once again I am here in a damn desert for the next 4 months, and I am ready to have my motor built, and some other things done. I guess the biggest problem is, I dont live anywhere near any of the shops, so the car would have to be delivered via car carrier (or some other method) and then returned to my home. I obviously want the shop handling the build to set all that up, but no one wants to do business via email, and phone. I cant be there in person to do it. So the questions are directed to people who had motor work done, but live far from the shop that did it; how did you get the car there, what shop did you use, how did you get them to do the deal via the phone/internet? If any shops are reading this and are interested in taking the work on, let me know.
 
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thump_rrr

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Speak to Kevin @ PMP. He did Rons car (94tbird) and Matts car (ZmanM3)
I've personally met him and wouldn't hesitate to let him work on my car.
 

TexasKyle

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I am assuming you fly when you go on your trips.

Find a shop anywhere. PMP, as Peter suggested, JDM etc. Set it up with them and then drive the car to them, and fly from whatever city they are in to head out on your trip.

Fly back to the same place, drive your freshly modded car home!
 

gijosh28

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Speak to Kevin @ PMP. He did Rons car (94tbird) and Matts car (ZmanM3)
I've personally met him and wouldn't hesitate to let him work on my car.


And Matt seemed really happy with his when it was done, although I havent asked him about it in a while. The drive isnt that bad there either. According to Mapquest they are 4h 47m from my home. That makes them about the same distance as MPH. I could probably find a friend that could drop the car off up there for me.


TexasKyle said:
I am assuming you fly when you go on your trips.

Find a shop anywhere. PMP, as Peter suggested, JDM etc. Set it up with them and then drive the car to them, and fly from whatever city they are in to head out on your trip.

Fly back to the same place, drive your freshly modded car home!

I have to fly out of Savannah, and return to Savannah. I just need a shop that is ok with the idea of either picking the car up or having a carrier pick it up, once a year for a round of upgrades. I would think a shop would be happy to set something like this up for a gauranteed customer each year. I know there are a lot of people who spend a lot more then me on their cars, but its not like I am doing little things with the car each time. These are big (read: pretty expensive) projects.
 

94tbird

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I was extremely happy with PMP. not one complaint. they know their stuff and i wouldn't trust anyone else with the car!!
 

Freaknazty

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another place i have been hearing good stuff about is " running with the devil " out of mobile alabama may be closer i dunno but all in all if at any way possible i would go to pmp kev n all are top notch people and ive always had great dealings with them
 

94tbird

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Ok, so how did you get your car from New York and back? How did you setup the deal?

Drove it down, flew back. then flew down and drove it home 9.5 hour drive.

Call Kevin at PMP
 

white05gt

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I know what you mean, I have sent emails and made phone calls to several shops and most won't email or call you back. I called to get some info on a whipple and when I called back to buy it 2 hours later, I left a message saying I would take it. They never even bothered to call back to make a sale. THe only shop that has been willing to call back and answer all my questions is Brenspeed. They have awesome support and service, I have spent about $15,000 with them in the last four months between parts and labor. I wish they did engines, they would have my business again.
 

EagleStroker

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Have a great shop in Memphis if your interested. Built a lot of cars over the years, wouldn't trust mine to anyone else.

http://www.bbandtracing.com/

Site sucks, just give them a call. If it got to the point where you wanted to do it, we could work something out to get your car here and you could fly in and drive it home.
 

gijosh28

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Have a great shop in Memphis if your interested. Built a lot of cars over the years, wouldn't trust mine to anyone else.

http://www.bbandtracing.com/

Site sucks, just give them a call. If it got to the point where you wanted to do it, we could work something out to get your car here and you could fly in and drive it home.


do you work at the shop? Their website makes them look like pushrod specialists. Have they done many mod motors (especially 3v).
 

EagleStroker

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do you work at the shop? Their website makes them look like pushrod specialists. Have they done many mod motors (especially 3v).

I don't work for them, they built my stroker. Like I said they have a bad site, their personal drag car was the worlds fastest street car.

They've built this guys car also, along with several dozen if not more mod motors.

http://s197forum.com/forum/showthread.php?t=10536

I wouldn't recommend someone if I hadn't experienced their work, and theirs is top notch! Derrick discovered my car needed aftermarket cam phasers when Roush and Ford engineers involved with my project didn't, they weren't on the market at the time and tracked down a guy making lockouts out of his garage. That's top notch service to me, and will get my business for a long time to come. :beer:
 

Chris06GT

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Runnin With The Devil has great service....haven't used them personally, but good guys....

BB&T are also very known in this area, and are awesome as well like Eagle said....

But, Kevin and everyone @ PMP are awesome as well, I haven't experienced with them either, but you can just read the post above, and a lot more post on this site and believe it...plus, they are a site vendor, and you would benefit to the site as well
 

bigastrk

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I haven't had any work done at PMP but because they are a sponsor and with everyone's recommendation this should be your answer. Just my .02
 

gijosh28

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Yeah everyone seems to be real happy with the work that comes out of JDM, Livernoise, and PMP. I am looking forward to this next phase with this car.
 

ZmanM3

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Speak to Kevin @ PMP. He did Rons car (94tbird) and Matts car (ZmanM3)
I've personally met him and wouldn't hesitate to let him work on my car.

I would do as Peter suggests! PMP is about a 3 hour drive from you. I am sure some of the guys from the club would be willing to trailer your car there. I don't think Kevin will build an engine but he sure can do the swap! I don't know how many cars he has lined up ready to go now, but I did everything over email with him and Josh and they did great work, and ordered all the parts for me.
 

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