picked it up end of june, got 1,700 miles on it and i noticed when ever i go over speed bumps the front passenger squeaks loud, almost as if they forgot to grease something there. anyone else having this problem? suspension is stock.
GRUNT/CREAK/CHIRP/SQUEAK NOISE FROM THE TSB 12-8-24
FRONT LOWER CONTROL ARM OVER BUMPS
FORD:
2011-2013 Mustang
The article supersedes TSB 11-10-17 to remove the
production fix date, update the model years, Service WARRANTY STATUS: Eligible Under Provisions Of
Labor Time Standards and Part List. New Vehicle Limited
Warranty Coverage
ISSUE Warranty/ESP coverage
Some 2011-2013 Mustangs vehicles may exhibit a limits/policies/prior approvals
grunt/creak/chirp/squeak noise from the front lower are not altered by a TSB.
control arm hydro bushing. These noises may occur Warranty/ESP coverage
over large vertical bumps like speed bumps, pot limits are determined by the
holes, rough roads and driveway approaches. identified causal part and
verified using the OASIS
ACTION part coverage tool.
Follow the Service Procedure steps to correct the OPERATION DESCRIPTION TIME
condition. 120824A 2011-2013 Mustang: 1.8 Hrs.
SERVICE PROCEDURE Replace One (1) Front
Lower Control Arm,
1. Use chassis ears on the lower control arm Includes Time To
hydro bushing bracket tabs to verify noise is Diagnose
coming from the hydro bushing. The hydro 120824B 2011-2013 Mustang: 2.1 Hrs.
bushing is the large diameter bushing at the Replace Two (2) Front
rear of the control arm. Lower Control Arms,
Includes Time To
a. If the noise is not confirmed as coming from Diagnose
the hydro bushing, do not continue with this DEALER CODING
article. Refer to Workshop Manual, Section CONDITION
204-00 for normal diagnostics. BASIC PART NO. CODE
b. If the noise is confirmed as coming from the 3078 42
hydro bushing, replace the lower control arm
that is making the noise. Refer to WSM,
Section 204-01.
PART NUMBER PART NAME
CR3Z-3078-C Arm Assy - Right Front
CR3Z-3079-C Arm Assy - Left Front
W710141-S439 Lower Arm Rear Bolt
W709865-S439 Lower Arm Front Bolt
W710909-S439 Steering Gear Bolt
W711123-S439 Ball Joint Bolt
W520215-S440 Lower Arm Rear Nut
W520214-S440 Ball Joint Nut
W713882-S437 Rack Nut
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do
the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper
vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a
Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine
Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates.The most recent information is available
through Ford Motor Company’s on-line technical resources.
Copyright ã 2012 Ford Motor Company Online Publication Date August 30, 2012 PAGE 1
