LOL - that could go either way though. Tom could have purposely been like "AM is being reeeeeediculous!".
Well, he did spell ridiculous incorrectly.
What I'm impressed about the most is not the fact AM took care of Tom but instead how articulate a redneck from Alabama can be!!! Wow, the sentence structure and message was well conveyed.
Not bad at all for an inbred redneck from Alabama. LOL!!
I've never had anything but good experiences with AM, sounds like the op got mad at AM when ups lost the package. don't let this deter you from using am...
I've always had good experiences with AM and they respond to emails/threads in a lightning fast fashion. Atleast it wasn't over $1600 paid for and 2 sets of damaged wheels that took a month to straighten out from Mr.Wheel Deal......and I still have a rashed lip on one of the rears.
I've always had good experiences with AM and they respond to emails/threads in a lightning fast fashion. Atleast it wasn't over $1600 paid for and 2 sets of damaged wheels that took a month to straighten out from Mr.Wheel Deal......and I still have a rashed lip on one of the rears.
I have absolutely no issues with AM. Once I got this thread posted up, the person on AM's side that didn't get things fixed was taught the right way to do things and AM got me squared away super fast. When the UPS guy came by with the paperwork for a lost shipment, he said straight up he didn't recall it getting to me. He and I were on a first name basis and he would call me to ask me if I wanted my stuff in the morning or the afternoon. I'm gonna miss him!! LOL! My new guy here in Florida is like 'meh....you get it when I get here. I'll keep working him over though. Soon enough, we will also be good buddies.
This experience has not deterred me from ordering from AM one bit. I just dropped a $500 bill with them yesterday. So I obviously am a happy, and returning, customer. Like was mentioned, when people are involved, things can get screwed up. It's how you treat the customer after the fact that counts and AM has some of the best customer service I have ever received.
I will save my opinion on AM for another time. They couldnt give me something for free if they wanted to..
I love AM! Everything on my Stang so far has come from yall!