BBR...So frustrated with them... Time to vent!

[2012gtcs]

I don't quite know where to start. I mean when I had the #8 happened, Chris begged me to keep this off the forums, but I have had so many problems I cant keep quit any longer. Currently my car was down the last 2 weeks because my transmission is now trashed and is currently being fixed. After talking with Chris about this AND other Mechanics/Ford technicians, also having time to reflect on my personal experiences with BBR, to say I'm frustrated is an understatement. I'm pissed. Since last August when I requested BBRs services to install a Vortech its been a complete nightmare. In Short, From the time I picked my car up after the install, it wasn't running right, to 1500 miles later the motor was blown, to 3500 miles later the transmission is blown, and to top it off, right before that was told by Chris my rear end also needed to be replaced. Like I said, I consulted many mechanics/ford technicians and was told by all that it was the tuning that BBR did on my car most likely caused the motor ( #8 cylinder )and tranny to fail. Hearing that did not make me happy. Thinking back on it, it could be some other things too. Like when the Vortech was installed and dynoed by BBR, I picked it up and drove it, I had to bring it right back because it wasn't running right. Come to find out that during the install, packing paper was left in the innercooler and was blocking the mass air flow meter ( I have pics I can post ) from regulating the air fuel ratio ( running really rich then really lean ). So if it couldn't run / drive right, you can imagine how bad it was at wide open throttle on the dyno. Not to mention it dyoed 575hp all messed up with the mass air flow being blocked by packing paper to 631hp the very next day....amazing gains. That in itself could of caused the engine to fail like it did. I mean I have taken to the track and it just banged the rev limiter on almost every gear. ( Steve witnessed it) I probably have, no lie, 45-50 revisions from Chris but I guess he was unable to solve it. Good thing I am local cause I couldn't image doing all these revisions through email. Fast froward to after the new motor was installed, I picked the car up, drove it down sawgrass expressway and 3 out of 4 cross member bolts that hold the transmission fell out on the highway ( 4th one was almost out ) causing the transmission to hang 4 inches from the ground. Who knows, that could of caused serious strain on the transmission causing it to fail. There are many more situations like this ( radiator hoses falling off, air filter falling off, all because it wasn't tightened ). Good thing I got a second opinion on the rear end and found out that it just didn't have any "friction modifier" in it, so I had to just change the fluid and add some. Oh and yes, BBR installed the gears but forgot the friction modifier. Was quoted $750 to fix it by Chris, but luckily I fixed it for a $9.50 bottle of friction modifier. Its just been one bad and costly experience after another. I feel like I am a victim of negligence. I mean if a Doctor performed a bad surgery he would get sued and lose his license. Unfortunately anyone with a dream and $70 to incorporate can open a performance shop and utilize the customers as test mules with no recourse. In addition to my Transmission being fixed right now, I also need a new tune due to the fact BBRs tune caused this and I can no longer run it. But again its not that simple. Chris decided to put 80lb injectors in the car and no one will tune the car with 80s.( Shaun at AED, Ken/lund ) all the reputable tuners informed me that the 80s are (junk) and the wrong injector for the car, and almost un-tunable. Not a shocker here as they were recommended and installed by BBR. So in addition to getting my transmission fixed, I need new (correct) injectors for the car as well as a new (correct)tune all which totals over another $3000. I believe BBR should have some accountability for their actions. I do realize that you play, you pay, but come on. I could of went to ANY, I mean ANY other shop and not got a WORSE experience. Some of you on here may of had a great experience, maybe I'm the needle in the haystack but now I currently have a safe data logged tune from Monty at JMS and the car runs / shifts perfect. Still, all this just makes me wanna get rid of the car all together. IDK time will tell. Maybe soon there will be a Built motor and a Vortech for sale.

 

[Mystickeith50]

Not surprised...although I don't see how the tune fucked up the first tranny bit I can believe everything else. Sucks man. I'm starting to thing BBR is just parts sellers.

 

[JEWC_Motorsports]

Keith, easy. If you dont know what you are looking at in the parameters its easy to fuck one up.

 

[Wes06]

BBR bricking another motor/tranny, whats new?
welcome to the club

 

[Mystickeith50]

Keith, easy. If you dont know what you are looking at in the parameters its easy to fuck one up.

Sorry sir...I stand corrected Lol.

 

[ochoblanco]

Hate to hear that bud. Hopefully everything gets made right and you are satisfied with the car.

 

[BruceH]

Fwiw lito will tune 80's. It can be done, you just got to get the right tuner.

You can sue in court but that's about it. Time to move on.

 

[Wnt2gofst]

That really sucks. Bbr tried to tell me same thing when I first got a blower. Get 80lb injectors. Afterctalking with lund/jpc I went with 75lb injectors from evo.

from my S4 in your sisters bed

 

[TGR96]

OP, sorry to hear this happened to you. Sounds like a really bad situation, as well as a huge money pit.

Stories like this are the reason I am going to keep my drivetrain stock until the car is paid off and the warranty runs out.

 

[CPRsm]

This is only one side to the story. Care to share the reason you posted it up today all of the sudden?

 

[stephen1371]

This is only one side to the story. Care to share the reason you posted it up today all of the sudden?

Same here

 

[mfergel]

OP, sorry to hear this happened to you. Sounds like a really bad situation, as well as a huge money pit.

Stories like this are the reason I am going to keep my drivetrain stock until the car is paid off and the warranty runs out.

You and me both. I had my rear end gears changed out and aside from a cold air intake and matched tune for it that's it.

 

[Taxman]

yeah yeah

 

[ford20]

It seems as if he posted up on SVT as well. I think the timing of this you can chalk up to one of them thar coincidence thingies.

 

[CPRsm]

Ah nevermind lol

 

[ford20]

It may be ... But that is why I grabbed Darrens bag of popcorn

 

[ZmanM3]

Sorry about your car OP.

 

[skwerl]

Grabbing my seat on the popcorn couch.

 

[konablue11gt]

OP, sorry to hear this happened to you. Sounds like a really bad situation, as well as a huge money pit.

Stories like this are the reason I am going to keep my drivetrain stock until the car is paid off and the warranty runs out.

Yeah but for every one of these stories there is several others that are extremely positive and full of fun.... It all boils down to research the parts ,install shop and tuner. I am so glad I took the time to read research and ask questions.. Ive been trouble free for over a year now at over 600 hp

 

[ethic1]

I had 80s on my car that performed flawlessly...idk why no one can tune them....