I don't blame them at all. People do things all the time they shouldn't. Guy I know destroyed the transmission in his WRX. Took the whole car back to stock, went in for coverage and tried to have them repair it. They denied it. Another guy I know just traded in his pontiac grand prix with a compression problem on one cylinder and the dealer has no idea what they just took on. And odds are they will find some sucker to pass that car on to and then it'll be his problem.
People just suck and it's human nature to be tempted to dump our problems onto someone else if we think we can get away with it.
Agreed.