3v heads

[mike@livernois]

No problem at all. I understand completely you need to do whatever works best for you in your situation. While we strive to please as many people as possible I understand that at times that's not always physically possible.

I will say that from a standpoint of caring I think I have dealt with enough people on this forum and on on others that they know I care regardless of the situation or who the person is. I had actually left a voicemail before Rick had called and told me he got a message from you. I also sent him an email the night before telling him to email you if you had your email to let you know I would call the next day and did not forget you but ran out of time. Unfortunately he did not have your email. So its not a matter of not caring but just trying to satisfy people on a first come first serve basis. Just a little to late in this scenario which is regrettable for sure.

None of that really matters at this point though. Again I understand that in your situation you need speed and urgency and need to do what you can to get that to happen. Sometimes that means looking to another source, I have been there at times myself. So no hard feelings at all and I hope you have good luck finding something that fits the bill for you.

If you ever need anything feel free to call or email and I'll do my best to help.

Thanks

 

[ChevyKiller]

Mike, you know I have been a big supporter of Livernois for a long time (and still am) and I have no problems telling everyone that you personally have helped me with things and issues that stretched beyond your products that I have which is a shining example of your customer service.

Now, having said that - what is going on with my cams? I sent those cams back to you guys almost 2 months ago? Seems unreasonable comp would take this long just to get a new set back to you.

I have a sneaking suspicion these 'stage 4 turbo' custom cams may not be applicable in the 3V. Either way, after 2 months, if the stage 4's aren't going to work - then at least you guys should replace them with something you have that would work in my application (even stage 3's if that's all you got) to use in my 3R heads. These 3R heads are some serious heads and I think using the stockers in them is a waste. I only used the stockers cause I figured it would only take a couple weeks to get some new heads - as I'm sure you thought as well. Now that comp is showing no signs of replacing them, I feel you guys should be getting something else out to me to run in the 3R heads.

Mark

 

[pacettr]

I meant auto retail sales...Ive never been one to just bend over to every customers requests/bitches/moanes when they are in the wrong, that usually costs $$..It has been different the last year though, had to change things up some, and swallow some pride..

Truth. We usually try to do what's right. Sometimes that means not doing what the customer wants. Right now sometimes we just need to eat crow.

 

[mike@livernois]

Mike, you know I have been a big supporter of Livernois for a long time (and still am) and I have no problems telling everyone that you personally have helped me with things and issues that stretched beyond your products that I have which is a shining example of your customer service.

Now, having said that - what is going on with my cams? I sent those cams back to you guys almost 2 months ago? Seems unreasonable comp would take this long just to get a new set back to you.

I have a sneaking suspicion these 'stage 4 turbo' custom cams may not be applicable in the 3V. Either way, after 2 months, if the stage 4's aren't going to work - then at least you guys should replace them with something you have that would work in my application (even stage 3's if that's all you got) to use in my 3R heads. These 3R heads are some serious heads and I think using the stockers in them is a waste. I only used the stockers cause I figured it would only take a couple weeks to get some new heads - as I'm sure you thought as well. Now that comp is showing no signs of replacing them, I feel you guys should be getting something else out to me to run in the 3R heads.

Mark

Mark,

I just asked Andy what is going on with the delay since I am out of the loop on the parts side of returns for the most part. I told him to either get with you directly today or let me know so I could pass the info to you.

Either way I will get involved with it and see what the hold-up is and get something to happen. I'm pretty sure it should not be a problem getting you the stage 4 cams. I will investigate though and see what the hold up is an how we can get them for you. If you don't here from Andy today please message me back so I can make sure it gets handled. I'll be leaving shortly to head home but I will check from there so you can message anytime.

Thanks

 

[explict]

I can tell you from a business standpoint, sometimes it is better to take more time to "take care" of some people more so.
Vinny and Mark are respected people on this forum, and their word goes a lot further than someone else's word would.

 

[MexGT]

I dont see why they would give more atention to certain persons over the rest, we are all clients if we buy $50 worth of items or $5,000

 

[alloy6ix]

I dont see why they would give more atention to certain persons over the rest, we are all clients if we buy $50 worth of items or $5,000

I completely agree.

 

[07TGGT]

I can tell you from a business standpoint, sometimes it is better to take more time to "take care" of some people more so.
Vinny and Mark are respected people on this forum, and their word goes a lot further than someone else's word would.

So what your saying is that they should go the extra mile for just some people? WTF man.
Like Mex GT said(quote below), a paying customer is a paying customer, and they should not be treated any less because they spend less or are not as knowledgeable. Your basically saying no one else's word is good enough because you don't know them nor respect them.

I dont see why they would give more atention to certain persons over the rest, we are all clients if we buy $50 worth of items or $5,000

+1

 

[94tbird]

I dont see why they would give more atention to certain persons over the rest, we are all clients if we buy $50 worth of items or $5,000

amen brother. rep points

 

[ChevyKiller]

Although I appreciate the intent behind the comment, I have to agree here that the level of service should extend to every customer and every order.

From what I have seen, It is my opinion that Livernois has done this however from the vast majority I have seen making comments about their dealings with them.

Having said that, I also own a business, and although I'd like to give everyone equal attention, it is a fact that if my time is running thin, a customer that spends 20K a month with me is going to get taken care of before I deal with a $500 one time customer. Jut the realities of business unfortunately.

But on a whole, every customer is important...

 

[explict]

No kidding, what I mean was that if Mark or Vinny is having a problem. You would think they would deal with it. Not just put it off. Not that they should stop everything for them.
If you had a choice of people to help first out who would you chose, the guy who is window shopping or the guy who spent bucket loads of money already.
It's a fact of business.

 

[alloy6ix]

No kidding, what I mean was that if Mark or Vinny is having a problem. You would think they would deal with it. Not just put it off. Not that they should stop everything for them.
If you had a choice of people to help first out who would you chose, the guy who is window shopping or the guy who spent bucket loads of money already.
It's a fact of business.

We understand, and no one meant to bite your ass off about it, just Mex and CKs posts clarified up the situation.

 

[US-1]

Truth be told, the valve train is what matters most in the 'stupid power' applications. Your off-the-shelf springs, their rates, retainers, valves, etc just don't cut it and what you have to address. Cams, porting, etc. in the 3V's really isn't that big of a deal when you get into the 'stupid' levels - especially when you are 'pushing' the power and not 'sucking' it.

That applies to every engine, Mark. Not just the 3V.

The 3V's are damn near impossible to make stupid power on right now. ('stupid' = triple digits) Not impossible (obviously) but damn near...lol

I garuntee you everyone (including me) is keeping tight lipped about what's 'really' involved cause it is extensive to say the least. The Killer is going to own the West Coast next weekend, but I'll say it was a bonafide NIGHTMARE to make this kind of build work on a 3V...

Only because you went about it the wrong way. No offense, Mark, but even you have to admit you did things kinda screwy on this build before you finally decided to just build it like a race car.

These are our new prototype 3V race head. These have twice the air velocity of our stage 3 ported heads. That is all the information I have on them as of right now. We have more info, I just don't have access to it currently.

Twice the air velocity. Ok. Sure. Can't wait to see this trick.

 

[05stroker]

He did say twice the velocity of "THERE" stage 3 ported head , maybe there stage 3s dont flow well !

 

[Brain_Mach1]

I don't want twice the air velocity. I want twice the air flow by volume. CFM not F/sec. They aren't the same thing. I assume that was a mistake?

If you want increased velocity, breath through a straw.

 

[DirtyDogOfTheDesert]

Twice the air velocity. Ok. Sure. Can't wait to see this trick.

It's probably achieved with the ever expanding awesomeness of their stage 2 cams.

 

[US-1]

Actually....you want as much of both as you can get. There are differing applications where you'd want or need more of one than the other. Sounds like you might know that already.

It's probably achieved with the ever expanding awesomeness of their stage 2 cams.

 

[05stroker]

I don't want twice the air velocity. I want twice the air flow by volume. CFM not F/sec. They aren't the same thing. I assume that was a mistake?

If you want increased velocity, breath through a straw.

I do to and BBR makes nice parts . I am just busting balls agian . LOL!

 

[DirtyDogOfTheDesert]

 

[FordMotorHEAD]

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