Did I get ripped by bbr.
- Thread starter muztangman93
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stang1971
Member
muztangman93
Senior Member
Funny a guy from torq emailed me offering to give me a free tune. Thats how you get customers right there. I respecfully declined since it has been dyno tuned. Thanks for the offer guys.
JEWC_Motorsports
S197 Junkie
Ive always had great customer service from Torq. Kudos for them stepping it up in this situation......
+1 for Torq, no issues or complaints!
As I stated in my post I had the same thing happen to me, fixed it for free and they are a vendor I buy from and support.
Take it easy on him....he is too busy refilling his pitcher of BBR Kool Aid!
As I stated in my post I had the same thing happen to me, fixed it for free and they are a vendor I buy from and support.
Take it easy on him....he is too busy refilling his pitcher of BBR Kool Aid!
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Wnt2gofst
Banned
My personal Expierance with BBR
Ordered hood. After a month of no hood or shipping info and several calls saying it was shipping or shipped etc. They tell me they forgot to order it some how. Then they get it ordered. Then another month later still no hood. Then they tell me well shipping has changed now so it will be almost another 150. But if they would have ordered it and sent when I first ordered it shipping wouldn't have changed. SO that is my fault? Then they lied about talking to my wife. Saying she said stuff she didn't cause they never talked to her. Liz got rude on phone but didn't like when I got rude back.
Tune on my bolt on car had idling issues. Wanted to die just running. Kdanner fixed that issue for me.
Next put blower on my car. They talked to my local tuner that didn't have experiance with the new 5.0's. So he asked some places some questions. To make sure he was tracking soem changes with these cars specially with a blower. They told him we will work with you. Recommended 80lb injectors. Then they said my maf was maxed out and I needed a new Pro-M MAF that cost almost 500. So i bought it even though my local tuner didn't think I needed it. But BBR said they woudl share tunes and struff to help and then they didn;t. So he couldn't see what they was doing so was unsure if I needed it. That he wasn't sure if they was making chnages to MAF that needed to be done. HMM anyway car still ran like crap. Idling issues, driving issues surging all over running lean above 5500rpms. After 6-8 different tunes still no fix. Then they say the PRO'M maf is bad. Yet they wouldn't replace it or refund my money. Go figure. Fix for it. CAlled John Lund. He worked with my local tuner. We took the 80lb injectors out after several other shops said they suck in teh 2011+ and BBR was retarded for saying to use them. Stock maf in the car worked just fine as well. And still is. My tuner local tuned it. Sent his tune to John lund who fixed the surging issue my tuner had. Explianed why it had it and told him what to do to not have the surge issue. Local tuner tuned my 2012 with no issues with the help Lund provided.
I think that sums up my experiance with them. You guys taht had good ones glad for you. I will never deal with them agian. Nor recommend them either.
Ordered hood. After a month of no hood or shipping info and several calls saying it was shipping or shipped etc. They tell me they forgot to order it some how. Then they get it ordered. Then another month later still no hood. Then they tell me well shipping has changed now so it will be almost another 150. But if they would have ordered it and sent when I first ordered it shipping wouldn't have changed. SO that is my fault? Then they lied about talking to my wife. Saying she said stuff she didn't cause they never talked to her. Liz got rude on phone but didn't like when I got rude back.
Tune on my bolt on car had idling issues. Wanted to die just running. Kdanner fixed that issue for me.
Next put blower on my car. They talked to my local tuner that didn't have experiance with the new 5.0's. So he asked some places some questions. To make sure he was tracking soem changes with these cars specially with a blower. They told him we will work with you. Recommended 80lb injectors. Then they said my maf was maxed out and I needed a new Pro-M MAF that cost almost 500. So i bought it even though my local tuner didn't think I needed it. But BBR said they woudl share tunes and struff to help and then they didn;t. So he couldn't see what they was doing so was unsure if I needed it. That he wasn't sure if they was making chnages to MAF that needed to be done. HMM anyway car still ran like crap. Idling issues, driving issues surging all over running lean above 5500rpms. After 6-8 different tunes still no fix. Then they say the PRO'M maf is bad. Yet they wouldn't replace it or refund my money. Go figure. Fix for it. CAlled John Lund. He worked with my local tuner. We took the 80lb injectors out after several other shops said they suck in teh 2011+ and BBR was retarded for saying to use them. Stock maf in the car worked just fine as well. And still is. My tuner local tuned it. Sent his tune to John lund who fixed the surging issue my tuner had. Explianed why it had it and told him what to do to not have the surge issue. Local tuner tuned my 2012 with no issues with the help Lund provided.
I think that sums up my experiance with them. You guys taht had good ones glad for you. I will never deal with them agian. Nor recommend them either.
cwhit23
Senior Member
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^^ I would've quit after the hood, not to mention once they upped the shippng charges I would've told them to shove it. They should've eat the shipping.. I've tried to keep some faith in this company realizing that for every bad there is probably 100 goods , but the more I read, I think I'll stay far far away.
there that's a little easier to read....
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What Wnt2gofst didn't mention was the worst part of it all. The hood fiasco with all the lies, trying to increase the shipping charges, lying about talking to his wife, etc. This all happened while he was deployed to Iraq. Jerking him around like that in that situation is totally inexcusable.
Wnt2gofst
Banned
Yes I did forget that. I was deployed in Iraq at the time.
I also will state Lund helped us out free of charge. Being he is ex military, I am military and my local tuner is ex military and still works for DOD. And knew details of BBR issues.
Samsung Galaxy 2-better then your iPhone..
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Dillon Dollar
Senior Member
Sorry mother fuckers but responding to somethin with an I.V. in my arm and laying in a emergency room bed was a little tough.. I had a mini stroke and didn't realize i was entering a spelling B.
Sounds like your priorities are straight.
No sympathy here from this mother fucker....Not with that tone.
BigRis
Senior Member
Sorry to hear of your health issues,hope you recover soon. That being said if you are in the ER with a major health issue ,especially a stroke, you need to be watching Sponge bob or icarly not getting your blood pressure sky high stressing over this BS. You need to turn off your phone ,get some rest and let BBR defened themselves.
Chiron
Senior Member
Glad someone said it before me... If you're coherent enough to log on to the forum, you're coherent enough to spell. Better luck next time, hope the recovery goes well.
Dillon Dollar
Senior Member
Yeah I had a mini stroke from lifting i guess I'm fine sorry for the attitude but I don't appreciate all the spelling comments, and the only reason I responded while in the e.r. is because I was just sitting there on the bed not knowing what was going on, and they wouldnt tell me anything so i just sat their and played on my phone.. so please excuse my attitude and my neglect on the spelling of prior posts, I was kind of out of it. All is good now thou a week of rest and ill be fine. Yall fellas have fun I'm getting some rest
AbdullaGT500
Senior Member
Best of luck to you, hope you recover well!
EGNARO
Orange Backwards
just read through this whole thing.
man, what kind of company cant even reply a second time to an 11 page thread about how terrible they are?'
makes me somewhat weary of the sponsors.
man, what kind of company cant even reply a second time to an 11 page thread about how terrible they are?'
makes me somewhat weary of the sponsors.
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