**Saftey Check**Check Your Whiteline Uppers

[Seer]

to me it doesn't even sound like a quality control issue, it sounds like an outright design flaw. Perhaps instilling a DFSS process would work best for them. This way it would cut down on failures.

This can also be solved retroactively by using the theory of why.

Why did the part break? Because the material was too thin.
Why was the material too thin? It was designed this way.
Why was it designed this way? To save costs.
Why did the accountant tell the engineer to save on costs? Because marketing positioned the product to fit within an unrealistic price bucket.

Tada.

 

[OneQwkStang]

I heard from another shop that "They (Whiteline) are pretty much close to being out of business anyways. Apparently their factory was in North Korea and there is some lockout issue with their Government."

 

[Rangersfan]

Shesh, we went from an "isolated" issue with a few UCAs and now the whole company is supposedly going out of business. Seriously though, I think that upper is not put together as well as it could be, but it also looks like an install issue also

 

[Seer]

Shesh, we went from an "isolated" issue with a few UCAs and now the whole company is supposedly going out of business. Seriously though, I think that upper is not put together as well as it could be, but it also looks like an install issue also

There have been more than 1 issue reported.

 

[Roadracer350]

There have been more than 1 issue reported.

Like what? This is the first of ANY failures I have heard of.

 

[Roadracer350]

I heard from another shop that "They (Whiteline) are pretty much close to being out of business anyways. Apparently their factory was in North Korea and there is some lockout issue with their Government."

I was told the original factory is in Australia not North Korea but I don't know for sure.

 

[fdjizm]

I don't think a spacer is the problem. As Van commented on the SVT thread, the arm is deformed because it was pulled into that position and subsequently broke.

You don't think having a spacer between the bushing would have allowed the arm to be torqued down without being clamped in?

This is simple physics, it wouldn't be squeezed in if it wasn't too wide for the bushing.

 

[Seer]

Like what? This is the first of ANY failures I have heard of.

You must not of been reading the thread on SVTP in the GT500 section. There have been a few issues with pictures posted in that thread alone.

 

[psfracer]

I find it very hard to believe that anyone's parts would be made in North Korea.

Perhaps South Korea, China, Taiwan, but North Korea? Seriously?

 

[psfracer]

Ok I looked it up:

Manufactured in SOUTH Korea, but designed in Australia.

However, a Whiteline rep on SVTP states that this part is manufactured right here in southern california.

 

[Scott_0]

the use of washers or not, would not have stopped this, the material looks paper thin, I realize they make quality parts (besides this obviously) but this is gonna be hard to recover from

 

[Roadracer350]

You must not of been reading the thread on SVTP in the GT500 section. There have been a few issues with pictures posted in that thread alone.

I did not read your post correctly. I thought you were saying their was more failures than the ones reported. Yes I have read the whole thread over their.

 

[Roadracer350]

Ok I looked it up:

Manufactured in SOUTH Korea, but designed in Australia.

However, a Whiteline rep on SVTP states that this part is manufactured right here in southern california.

See I was told they were made in Aus and assembled in cali. Where did you find that? I looked on their website and didnt see it.

 

[Roadracer350]

the use of washers or not, would not have stopped this, the material looks paper thin, I realize they make quality parts (besides this obviously) but this is gonna be hard to recover from

Not really. If they take care of the problem and satisfy the customers problems then their shouldn't be a problem moving forward. Look at the other suspension companies that has had problems. They addressed the issues, took care of the customers and are still going forward. What I want to see is what they come up with as root cause. Also the guy that had this failure was obviously in a GT500. Heavy and high horsepower. What power level was he running? Was he on slicks? Doing drag launches? How was the car driven etc. I'm not making excuses I would just want to know. Maybe this guy was running at the strip a lot with slicks and 700+ HP. The big question is what caused it to fail under what conditions? Maybe they need to do a redesign of the piece in its entirety or they need to make a separate GT500 part. I would agree that the metal needs to be thicker but at the same time I would also like to know why they chose that particular thickness and type they are using. My point being is their are a TON of questions that we all have but we will never know most of them. As long as WL takes care of this problem their is no reason why they cant and wont move forward.

 

[Seer]

Not really. If they take care of the problem and satisfy the customers problems then their shouldn't be a problem moving forward. Look at the other suspension companies that has had problems. They addressed the issues, took care of the customers and are still going forward. What I want to see is what they come up with as root cause. Also the guy that had this failure was obviously in a GT500. Heavy and high horsepower. What power level was he running? Was he on slicks? Doing drag launches? How was the car driven etc. I'm not making excuses I would just want to know. Maybe this guy was running at the strip a lot with slicks and 700+ HP. The big question is what caused it to fail under what conditions? Maybe they need to do a redesign of the piece in its entirety or they need to make a separate GT500 part. I would agree that the metal needs to be thicker but at the same time I would also like to know why they chose that particular thickness and type they are using. My point being is their are a TON of questions that we all have but we will never know most of them. As long as WL takes care of this problem their is no reason why they cant and wont move forward.

read post #41 in this thread. Most business problems can be blamed on accountants and marketing.

 

[Roadracer350]

read post #41 in this thread. Most business problems can be blamed on accountants and marketing.

I agree but in this case we don't know and probably never will.

 

[matt06]

Ok I looked it up:

Manufactured in SOUTH Korea, but designed in Australia.

However, a Whiteline rep on SVTP states that this part is manufactured right here in southern california.

interesting, i guess i just assumed all these type parts were made here. i again would have assumed the low quantity would make making them overseas less likely due to shipping and everything that comes along with it.

where are the bmr pieces made?

 

[Seer]

interesting, i guess i just assumed all these type parts were made here. i again would have assumed the low quantity would make making them overseas less likely due to shipping and everything that comes along with it.

where are the bmr pieces made?

According to their site, USA.

 

[psfracer]

interesting, i guess i just assumed all these type parts were made here. i again would have assumed the low quantity would make making them overseas less likely due to shipping and everything that comes along with it.

where are the bmr pieces made?

Since Whiteline makes pieces for all types of different cars, I could see some parts made elsewhere and some made here, which would explain the confusion.

The WL rep was pretty clear that the mustang suspension pieces are, in fact, made in Southern CA, use chrome moly, and are TIG welded. SO....???

I will say that if a metal can flex, its only a matter of time before it becomes fatigued and will break. The explanation for the thin material is that its chrome moly instead of mild steel. But it seems that under the abuse the UCA typically goes through, flex is created which will cause failure over time. (in my opinion).

 

[matt06]

Since Whiteline makes pieces for all types of different cars, I could see some parts made elsewhere and some made here, which would explain the confusion.

The WL rep was pretty clear that the mustang suspension pieces are, in fact, made in Southern CA, use chrome moly, and are TIG welded. SO....???

I will say that if a metal can flex, its only a matter of time before it becomes fatigued and will break. The explanation for the thin material is that its chrome moly instead of mild steel. But it seems that under the abuse the UCA typically goes through, flex is created which will cause failure over time. (in my opinion).

guess ive just always underestimated how much business some of the aftermarket companies do. honestly though its another example where it would be nice if people would just pay alittle more and they could employ people here, not to get off topic