MMR making things right

[Flapjack]

Flapjack
I hear and deal with stuff like this all the time.

1. Communication is a two way street. I can tell a customer exactly what he needs or a status up date and it's no where near what I told him the next dang day or even later that day. Looks like there was poor communication all over your build.
2. If I've said this once, I've said it a thousand times, deal only with one shop for a build. If something goes wrong, there is only one entity to blame..........besides yourself if it may be.
We get so many dang hodge podge builds in with guys using the internet to build from with "tech advice" from guys that have never done a dang thing.
3. Tuning your own car with an 05 up computer.........big balls or something else to be your first tuning experience. Or is this with a FAST or something like it? If you're using SCT, Racer Package, how did you get access to the FBW for the throttle?

Good luck with your project! It should be a beast!

1) I agree. The communication couldn't have been worse. Not just between me and MMR, but also internal to MMR. From here on out, I will follow up every phone call with an email (ie: "per our conversation..."). It's what I've done at work for years and is just a good idea... especially when dealing with a shop that is busy and has 10 million other things going on.

2) I know that now, but it's not always possible. For instance, if I change my mind on the heads (instead of sticking with stock), I'm still not quite comfortable wig the thought of MMR heads. Mark knows this and understands, even though they've fixed the issues that plauged their heads in the past. At the point where I put another company's heads on, MMR could argue that could be the cause of any failure. So for now, I will stick with stock heads and hold out on upgrading to something better until after I build a level-of-trust with the new MMR engine...

3) Not sure what you're asking here... are you questioning my decision to tune my own car?? Others here have recommended building your own engine, because of the money involved. Just like anything else that you do on your own, you should be read up on the subject and willing to accept the loss if you screw something else... whether your mass air transfer function in the tune is wrong, or you've incorrectly torqued main bolts in the engine. I may not be the best tuner in the world, but I'm pretty damn good considering. When I brought the Mustang in for the first dyno pull, the tuner said it was nearly perfect. He only added a bit more timing in certain conditions and netted me another 10hp or so (I was being conservative).

I used the PRP and had plenty of support. Doug (then from BamaChips) sent me the info needed for the GT500 TB. He also built a new tune for me to compare against mine, as I was having issues with fuel trims being off (turned out to be low compression in cylinder 3 due to incorrect repair by MMR).

I've picked through other tunes that "professionals" have created, only to find hacks (like displacement changes to fix load) aplenty. Just like building your own engine... tuning your own car gives you ability to make sure it's done RIGHT.

So again.... I'm not sure what you're getting at here. Yes, I have giant balls of the consistency of steel... but that has nothing to do with my ability to tune a car.

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[Mach1Marauder]

Flapjack
It's a pretty large learning curve on the 05 up computer. There will be parameters that you just don't have access to when using a PRP on this car that you WILL need to tweak on a turbo car. Having not used the PRP on 05 up cars, you may have a friend with a Dealer package that could send you a .csv file for some of those parameters, I just don't know if the PRP will load the needed files.

 

[retfr8flyr]

There are sections you can't access with the PRP. It just doesn't even show they exist. I have the PRP and it's fine for tweaking and playing with my tune but I wouldn't even think about trying to do a complete tune with just the PRP especially for a turbo.


Earl

 

[VTXFrank]

I like to use the "ten percent" rule.

If I throw out 90% of what I hear or read about a place and only pay attention to 10% of the good and bad about it, then I usually get the skinny.

There are so many nit-pickers and fanboys out there, you can hardly get the real deal about a place unless you physically go there and observe the way they operate. And who the hell has that kind of time?

If I were to only look at 10% of what has been said negatively regarding MMR, it would be plenty enough to offset anything good. I wouldn't let them touch my engine with a 10 foot crescent wrench.

Good luck to you on your new engine coming from them. If I were you, I'd sell the damned thing as brand new, never run/installed and hook up with a reputable company.

 

[Mach1Marauder]

I like to use the "ten percent" rule.

If I throw out 90% of what I hear or read about a place and only pay attention to 10% of the good and bad about it, then I usually get the skinny.

There are so many nit-pickers and fanboys out there, you can hardly get the real deal about a place unless you physically go there and observe the way they operate. And who the hell has that kind of time?

If I were to only look at 10% of what has been said negatively regarding MMR, it would be plenty enough to offset anything good. I wouldn't let them touch my engine with a 10 foot crescent wrench.

Good luck to you on your new engine coming from them. If I were you, I'd sell the damned thing as brand new, never run/installed and hook up with a reputable company.

Damn good post!

 

[lostsoul]

One good thing to hear about is they got rid of that POS Chris. He was the one that lied to me. He was the fuck face cock sucker that tried to treat me like an 80 year old woman at pepboys auto shop. He didn't have the balls to call the shop and talk to my engine builder. Later Mark came in here to answer our questions. When he saw how many were f'ed with he didn't come back. That is mmr and it doesn't look like they changed much. Back then there were not many places to go, but now there are quite a few to pick with good reps. Most are vendors here.

 

[Flapjack]

Flapjack
It's a pretty large learning curve on the 05 up computer. There will be parameters that you just don't have access to when using a PRP on this car that you WILL need to tweak on a turbo car. Having not used the PRP on 05 up cars, you may have a friend with a Dealer package that could send you a .csv file for some of those parameters, I just don't know if the PRP will load the needed files.

I don't profess to know enough to tune a turbo car, hehe. Eric Brooks is going to fly out and tune the car when the build is done...

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[Pike2244]

Well you live and you learn and I hate to rake you over the coals b/c I am sure you kicked yourself enough but I hope everything goes well from here on out...

 

[Flapjack]

Well you live and you learn and I hate to rack you over the coals b/c I am sure you kicked yourself enough but I hope everything goes well from here on out...

I have. Like I said... I learned a lot. I've always been good at dealing with people, so this was surprising to me. I'm glad Mark came around. If their engine is everything he says it'll be, I'll make sure the world knows. But I would be remiss in not telling the whole story. Whether or not this is truly a turn for the better for them or not, I guess we'll see. For now, I'm giving them a shot. I hope it works out.

 

[crmpman2]

Im new here and you guys are scaring the hell out of me considering the base of my new build is a MMR 1000 rwhp 4.75 short block.

 

[Steedman07]

Im new here and you guys are scaring the hell out of me considering the base of my new build is a MMR 1000 rwhp 4.75 short block.

Cross your fingers dude..

 

[Greg Hazlett]

Tick...tick...tick.....

 

[Flapjack]

The good thing is that they do warranty their blocks. Sure, it's at their discretion, but I've not seen a case where they don't fix something. It's just rough because fixing an engine means removing it, palletizing it, then sending it off and waiting. It's not like bringing something back to Best Buy and getting a replacement on the spot. You'd hope that nothing would happen in the first place.

My MMR block is on the engine stand, waiting for heads and cams. I'm hoping to have it in the car within 2-3 weeks.

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[blue streak]

I ordered my MMR1000 4.75L shortblock, they estimated 6weeks build time. It arrived 5 1/2 weeks later. Only issue I had was it had main bolts and I needed main studs. *make sure to clarify if you order. My car is now together and running. Has a base tune but needs to hit the dyno. 4.75L, 11.5:1, Heads flow 303 & 227, SPR Stage 3 Cams. Couldn't be happier except getting injectors and tuned.

 

[Flapjack]

I ordered my MMR1000 4.75L shortblock, they estimated 6weeks build time. It arrived 5 1/2 weeks later. Only issue I had was it had main bolts and I needed main studs. *make sure to clarify if you order. My car is now together and running. Has a base tune but needs to hit the dyno. 4.75L, 11.5:1, Heads flow 303 & 227, SPR Stage 3 Cams. Couldn't be happier except getting injectors and tuned.

Running a 5.4, I never really looked at their other offerings. With that CR, do you need to run 93 octane only?

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[crmpman2]

Yea mine is on the engine stand also, waiting to pick up heads tommorrow. Everything else is here waiting( Turbo,clutch,flywheel,ect.)

 

[Flapjack]

Nice. What turbo/kit are you gonna run?

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[Towelly]

Little side note: You have to take the SCT Dealer Advanced training to get access to the FBW/ETC (Electronic Throttle Control) stuff.. Also to gain access to the Load W/ failed MAF table. Which is also VERY much required if you want to have any drivability on a highly modified car such as yours (Flapjack).

 

[Greg Hazlett]

Might want to check out SCT's web site and see who is trained in our area...without starting another shop/tuning war I can tell you DTP is not, Mike Roush at Mid Atlantic Performance in Richmond is.

 

[retfr8flyr]

I'll add my additional to this thread. Good luck with your MMR engine I hope everything works out for you. Some guys have had good success with them and some of us have had catastrophic failures with their engines. They cost me personally about $10000 in engine, transmission, and labor costs. Yes transmission,they sold me an incorrect SFI flex plate for my 5R55S and it cost me a trans and converter.

As far as tuning goes, anyone within about 100 miles or even further from Richmond, VA that needs tuning done should make the drive to Mid Atlantic Performance and have Mike Roush do the tune. Mike is one of the few tuners on the east coast that goes to all the required recurrent classes at SCT to maintain his certification. With SCT you can buy the dealers package and attend the required classes and be good to tune but if you don't do all the recurrent classes for all the new stuff you can't maintain your certification. Just look on SCT's web site and see how few fully certified tuners there really are in the country and compare that number with how many shops offer SCT tuning.


Earl